Office Administrator

1 week ago


Bristol, Bristol, United Kingdom One Scientific Limited Full time

Office Administrator - One Scientific


We are expanding our Client Services team in line with company growth - this role is a great opportunity for career development.

We are currently a small team of 5 and we are looking for someone with a friendly personality and positive outlook to join us.

Our laboratories test a range of food, water and medical samples.

Most of our Client Services team have backgrounds in retail, sales or hospitality; you don't need to have a background in science to join us (but an interest in the field will certainly help).

Full training will be provided to give you an overview of the services that we offer our clients.

Key Responsibilities include:

  • To investigate and resolve customer queries in a polite and professional manner, or escalate the query to a relevant member of staff when required
  • To assist with updating client contact information
  • To assist with creating worksheets
  • To assist with sample data entry, ensuring attention to detail in all areas
  • To liaise with the logistics team to arrange client collections and delivery requests
  • To assist with the maintenance of internal databases for lab and client use
  • To report any client issues or dissatisfied comments to management
  • To assist with stock control/ordering of general consumables (e.g. stationary, cleaning products, tea/coffee etc.)
  • To arrange refreshments for onsite visits and meetings as required
  • To assist with scanning and filing of all required documentation
  • To support the office staff in all general office and _ad hoc_ tasks as required

Key Skills:

  • Customer services (1 year preferred)
  • Problem solving mentality
  • Attention to detail in all areas
  • Effective time management and prioritisation
  • Excellent computer literacy (Microsoft Outlook, Word, Excel. Full training will be provided on internal systems)

General Information:

  • Start date: ASAP
  • Full time, 40 hours per week
  • Permanent contract (3month probation period)
  • Core shift Monday to Friday, 09:00 17:30pm, plus additional overtime as required
  • Salary: £21,500 per annum
  • Accessibility: The Park and Ride (Bristol A4 Portway) stops at the end of our road, so we are easily accessible by bus from the city centre. By train there is a small branch line from Temple Meads Station which stops at Shirehampton, approx. 0.5 miles from us. Free car parking in the vicinity, and bicycle lock up points on site.

Benefits:

  • Holiday: 28 days paid holiday (including Bank Holidays) pro rata. Plus an additional 1 day per 1 full calendar year up to a maximum of 5 additional days.
  • Plenty of scope for progression for someone looking to develop their career with us

Job Types:
Full-time, Permanent

Salary:
£21,500.00 per year

Benefits:

  • Casual dress
  • Company events
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Gym membership
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
One location

Reference ID:
Office Administrator

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