Community Agent

2 weeks ago

Wrexham, Wrexham, United Kingdom The Rainbow Centre Full time

Vacancy closes:
Monday 17th July 2023


We are looking for someone to join our team of Community Agents team covering the South Wrexham area either 1 x 32 hours per week OR 2 x 16 hours per week.


About The Rainbow Foundation


Previously known as the Rainbow Centre, The Rainbow Foundation is an award-winning local charity which works to improve the Health and Wellbeing of our rural community.

We believe in a society where people can be treated with respect and live fulfilled lives. We promote independent living, positive ageing and have an excellent reputation for high quality services.


Community Agents are an innovative response to a recognised need that many people living in our communities are unable to connect with key services that help and maintain wellbeing and support their quality of life.

Community Agents work with the over 50s in Wrexham, providing easy access to a wide range of information that will enable them to make informed choices about their present and future needs.

The aim is to help older people feel more independent, secure, and cared for, and to have a better quality of life.

Community Agents support people living in our rural area, bridging the gap between the local community and the statutory or voluntary organisations, and offering help or support.


Overall purpose of the Community Agent/s

  • Visit people to identify the need for advice, support, adaptations, independent living skills and social interactions.
  • Provide high quality information and support and promote healthy living via access to a wide range of services.
  • Develop social networks and local activities that support health and wellbeing which can be sustained by the community in the longerterm.
  • Develop effective working relationships with all partners, stakeholders, and local organisations.

Main tasks

  • Engage face to face with service users to identify needs and appropriate interventions
  • Work in both a reactive and proactive way to support older and vulnerable people within that community.
  • Help people help themselves or one another through initiatives to facilitate and support increased:Individual and community capacity
Social inclusion and community networksSustainable caring roles

  • Help people maintain or regain independence through:living skills, adaptations, and enablement approaches
Simple safeguards and new technologiesAdvice, information and advocacy regarding appropriate housing and support.

  • Engage with the service user in a friendly, courteous, prompt, and appropriate manner, using excellent communication skills and ensuring delivery of highquality customer service at all times.
  • To be aware of the particular needs of the client group including those unable to access services directly and to refer these clients onto other services effectively.
  • Access and accurately maintain electronic/hard copy client records, calls and referrals ensuring compliance with the Data Protection Act,
  • Use IT equipment appropriately and effectively.
  • Effectively promote the Community Agent service and engage older people in the most appropriate way.
  • Maintain a database of clients to assist with the monitoring of outcomes of the service
  • Adhere to all health and safety requirements both in the home and in the communities taking reasonable care not to do anything that may endanger yourself or others.
  • Prepare monthly progress reports for the Community Council Stakeholder Group and give presentations on work undertaken.

Job Type:
Part-time

Part-time hours: per week

Salary:
£10.95 per hour

Benefits:

  • Onsite parking
  • Referral programme

Schedule:

  • Monday to Friday

Licence/Certification:

  • Driving Licence (required)

Work Location:
In person

Application deadline: 17/07/2023

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