Band 4 Medical Secretary/clinic Coordinator

2 weeks ago

Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

We are looking to appoint a motivated and enthusiastic individual to provide a comprehensive secretarial and administrative service to the Consultants and their teams based at West Midlands Rehabilitation Centre.

Full on the job training and support will be provided.


Our medical secretaries provide a highly valued service to the clinical teams; you will need to have experience working as a secretary or administrator, preferably within a healthcare environment, along with Ampsar or equivalent medical terminology qualification, accurate audio-typing, effective IT, and organisation and administrative skills.

You should be a team-player with excellent written and verbal communication skills.

You should have a good telephone manner with good interpersonal skills and a flexible approach to duties, be friendly and helpful, and able to prioritise and organise your own workload.

You need to be comfortable working in a changing environment and be able to retain your focus on providing an excellent service.

This is a full time position, notionally working Monday - Friday 9-5.


Provide a comprehensive medical secretarial service ensuring performance standards are adhered to, using Microsoft Word packages including, typing clinic assessments, reports, discharge summaries and other relevant confidential correspondence dealing with complex medical terminology, digital dictation (Speech Exec system) and audio transcription.


Provide of a full secretarial support to staff and teams working within the service and contribute to completing the pooled typing to ensure work is complete timely and within required timescales.

Liaise with appropriate internal or external staff to arrange clinical investigations or procedures. Ensure any results required are available and escalate any issues to avoid delays in the patient pathway.

Plan and organise meetings with colleagues or external agencies.

Focal point for enquiries in person and telephone calls.

Co-ordinate visits from various health professionals/students to West Midlands Rehabilitation Centre.

Be Part of Our Team...


BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles.

BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities.

We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry.

We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities.

We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.


IMPORTANT
Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process


You will be joining a busy service made up of Consultants in Rehabilitation Medicine, Specialist Registrars, Specialist Nurses, Physiotherapists and Occupational Therapists.

You will be working alongside our experienced and dedicated Medical Secretaries and Administrator. The team are very supportive of each other and provide an excellent service to our patients and carers.


The post holder will provide comprehensive medical secretarial and administration support to Consultants along with other medical/therapy staff in Rehabilitation Medicine.

The post will complement the work of the Group and support other clinical teams as identified to ensure efficient and support other clinical teams as identified.


Provide a comprehensive medical secretarial service ensuring performance standards are adhered to, using Microsoft Word packages including, typing clinic assessments, reports, discharge summaries and other relevant confidential correspondence dealing with complex medical terminology, digital dictation (Speech Exec system) and audio transcription.

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