Customer Experience Co-ordinator
2 weeks ago
Salary:
Up to £25,000 depending on experience + up to 6% discretionary bonus per annum
Working Location:
Hybrid - Milton Keynes - Office requirements Monday, Tuesday and Thursday.
**We are a modern, lifestyle and family friendly employer who are in a period of rapid growth, investing in technology, data and new ways of working. We don't promise we can offer you exactly what you want, but we are always happy to talk flexible working.
27 days annual leave (plus bank holidays) and a holiday purchase scheme.
- Generous pension scheme, with an employer contribution of up to 10.Life Assurance (x4 salary).
- Subsidised private medical insurance.
- Cycle to Work scheme.
- Employee discounts platform, including gym discounts.
- Equalised maternity, paternity, adoption leave and pay for all new parents.
- Manage customers' expectations, explaining decisions succinctly and well, detailing what will happen next in the claims process.
- Ensure complaints are managed in a timely and pro-active manner, with adherence to required timescales and regulatory requirements.
- Computer literate
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