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Vehicle Co-ordinator
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Job Description - Vehicle Co-ordinator (FTC until July MER00031QC)
Vehicle Co-ordinator (FTC until July 2025) Group : Daimler Truck AG
Description
About us
The Daimler Trucks brand is a synonym for top-class product and service quality, cost-effectiveness, reliability, and sustainability, as summed up by the slogan "Trucks you can trust." Repeatedly, the pioneering spirit at Daimler Trucks has generated ground-breaking innovations, from autonomous driving to active and passive safety systems.
Based at our head office in Milton Keynes, you will provide e nd to end support for our vehicle delivery requirements. You will promote, and facilitate maximum communication levels between our dealer network, Daimler Truck colleagues, bodybuilders, customers and 3PL partners.
More about the role
- You will carry out the chassis movements to ensure deliveries to destination within the agreed time windows using agreed methods of transportation and provide up to date delivery progress information to key internal colleagues, to facilitate accurate internal reporting .
- You will manage unplanned events, to find a mutually acceptable resolution in an acceptable timeframe, using all available resources, and to update Key Stakeholders accordingly.
- You will proactively engage with our 3PL partners, Dealer Network, Internal colleagues, Bodybuilders and Customers to make our Vehicle Logistics Team a flagship operation.
- Liaise with Daimler Truck AG central and UK colleagues on planned shipping movements and port activity, to ensure receipt of the most up to date information.
- Manage the damage claim process, working with key stakeholders to provide an efficient and seamless resolution to issues that occur. You will provide first level support to the dealer network for all vehicle logistics queries.
- Following the agreed framework, you will work with your manager to compile daily/weekly/monthly/quarterly reports for DTUK management on our 3PL partners performance, and to additionally hold review meetings with these partners .
- Collaborate with our 3PL partner to resolve issues and prevent reoccurrence, facilitate all relevant contact from the dealer network and escalate high level queries to Daimler Truck UK management .
- You will proactively engage with the dealer network to encourage 360-degree feedback on our 3PL partners performance and compile reports on dealer queries identifying trends and suggest ideas for resolution and improvement .
About you
- An understanding of Service Level Agreements and operational KPI's
- Strong reporting skills, and the ability to create new reports to highlight relevant issues to a high degree of accuracy
- A pro-active approach to rapidly changing situations, whilst working to tight deadlines
- Able to communicate effectively at all levels and in all situations
What we'll give you p>
As well as the opportunity to work for a great business who are passionate in everything that we do, we will offer you a competitive salary and discretionary bonus structure. We also hope you will love our products as much as we do, with access to our colleague's car schemes. On top of that, you will be able to join our pension scheme and you will get a flexible benefit pot that can be used to find the benefits that are right for you.
We are here to support you - we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders. What's more, we will also encourage your development, with the training and knowledge you need to reach your potential.
What's next?
O nce you click apply, we will take you through to the Daimler (our parent company) careers portal. Here, you will need to complete a short 10-minute application form, attach your current CV and submit your salary expectations. Simple.
Don't forget to follow us on LinkedIn @ Daimler Trucks UK Ltd.
We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us; we consider this to be an agreement to process your personal data in support of our recruitment and selection process.
Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.
Your application data is held within our secure application tracking system called Taleo – you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek 'job alerts' once you are registered in Taleo and it's possible your details may be returned in searches we conduct for new positions, and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period.
If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Chief Officer of Corporate Data Protection for the Daimler Group at the following address: Daimler AG, HPC E600, 70546 Stuttgart, .
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