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Front of House Supervisor

3 months ago

Norton juxta Twycross, Leicestershire, United Kingdom KPHR Solutions Ltd Full time

Salary:
£ £12.50 p/h paid weekly + overtime

Location:
Nr. Twycross, Leicestershire

Hours:
Full time, 40 hours p/w + overtime as needed


My client owns and manages a very successful, independent hotel and restaurant with a fantastic reputation offering high quality, freshly prepared food in a relaxed, friendly environment.

With 170 covers in their busy restaurant and a function room that seats 100, they have the capability to cater for any occasion.


Unusually, there will be no split shift working, so you will be able to come in and do your shift of - 9 hours dependent on the day.


This is an excellent opportunity for a reliable, experienced Front of House Supervisor or an aspiring Front of House team Member that wants to take their next step to develop their experience and skills and gain valuable training from long standing professionals.


Your responsibilities for a Front of House supervisor near Tywcross will include:

  • To supervise and support the activities of the front of house team
  • Be fully aware of restaurant and events bookings so that you can prepare the team for a friendly and efficient service
  • Serve food and drinks and provide first class levels of customer service
  • Make sure that all customer requests and queries are responded to promptly and effectively
  • Dealing with guest complaints in a friendly and professional manner and resolving them to the customers satisfaction
  • Training and motivating team members

Experience and skills for a Front of House supervisor near Tywcross:

  • Restaurant and bar supervisory experience or a Restaurant / Bar team member looking for your next career move
  • Excellent communication skills


 Flexibility
  • Working different shift patterns on different days of the week including the weekends, mornings, or evenings
  • The ability to recognise what our customers want and need and be able to provide it
  • Confidence with systems and taking payments
  • To be able to work well under pressure and multi task in a busy environment
  • Ensure prompt resolution of customer complaints


This really is a great opportunity to progress your career within the hospitality industry with a well-established and supportive business.


Due to the volume of applicants, if you do not get a reply within 5 days then you have been unsuccessful on this occasion.


Job Types:
Full-time, Permanent

Salary:
£11.00-£12.50 per hour

Benefits:

  • Company pension
  • Discounted or free food
  • Onsite parking

Schedule:

  • Overtime
  • Weekend availability

Experience:

  • Front of house service: 2 years (preferred)
- supervisor: 1 year (preferred)

Licence/Certification:

  • Driving license and own transport (required)

Work Location:
In person

Reference ID:

FOODSUPER