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2nd/3rd Line Engineer

3 months ago

Nottingham, Nottingham, United Kingdom Senitor Associates Full time
2nd/3rd Line Support

Increase your chances of an interview by reading the following overview of this role before making an application.


My client, a 5* rated MSP / IT Solutions firm based north of Nottingham for a senior 2nd Line Support professional to join their team on a hybrid working basis.


In the role you would be supporting their clients across the world on a range of issues including Windows Server, Azure, and Networking.

The role does also include occasional site visits in the local area and project work therefore, you will need a driving license.


Responsibilities:
Supporting a client base across the world on a range of IT Support issues
Providing technical support for desktop and infrastructure
Escalating issues to senior members of the support team
Ensuring completion of tickets and ticket prioritising

Skills required:
Windows OS
Windows Server
Azure
Office 365
Networking configurations / setups
Software troubleshooting

This is an outstanding opportunity for an enthusiastic individual with excellent organisation skills to join an expanding company. In return, the company will offer you excellent internal training. If you are interested in this role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Oliver Light on or