Digital Inclusion Consultant

1 week ago


London, Greater London, United Kingdom Prospectus Full time

We are proud to be partnering with a charity dedicated to helping homeless people across five South West London boroughs to find secure accommodation and work towards a positive future.

Established for over 3o years, they've worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face.


PURPOSE OF JOB


The charity is starting a Digital Inclusion Project aimed at tackling digital and social exclusion amongst rough sleepers, by providing their clients with the devices, (such as a laptop, tablet or smartphone) and helping them build the confidence and digital skills they need to access the digital world.

The service will be delivered from community venues, their offices and in either a group or 1:1 setting. The Digital Inclusion Consultant should encourage our clients to embrace digital technology as well as raise awareness.

The role will have a focus on supporting clients to access the variety of health-related platforms so that clients can feel confident to engage with Health provision.

You will be attending one-to-one and small group digital health skills sessions, attending and supporting community-based health and well-being days for our clients at a group venue in the community.

This role also requires working with colleagues of different levels from Senior Management to trainees across the Organisation.


The role is part of the Community Development and Innovations team at the charity that ensures our clients move towards independence and pathways to employment through teaching new skills, digital training, offering accreditation and tailored services for young people.

This is an exciting opportunity to work on an innovative project.

DUTIES
Service Delivery

  • Responsible for motivating and inspiring our clients to get online, and/or engage safely and securely in the digital world for all their health needs.
  • Work with the Digital Inclusion Administrator for the documentation and sign out of all digital equipment purchased through the Digital Inclusion programme.
  • Working with the Digital Inclusion Administrator to ensure all digital equipment has the required software and security installed.
  • To provide personalised education and training in the format of onetoone digital health skills sessions and small group digital health skills sessions in our supported accommodation (e.g. Penny Wade hostel in Richmond, Maple Walk in Sutton and Brenda Road in Wandsworth.)
  • Organise and facilitate dropin support and internet access to reputable health websites, such as NHS and Patient Access, at our weekly community health sessions (held at partner venues, such as the Vineyard Community Centre in Richmond and Wandsworth Salvation Army.)
  • Organise and facilitate dropin digital health support and internet access at monthly partnership, communitybased health and wellbeing days.
  • To assist in review and development of Digital policies and planning.


This is a great opportunity for a digitally savvy trainer to help marginalised people across London from being digitally excluded and the role is due to start immediately until at least the end of March 2- In order to apply, simply submit your CV, covers letters are not required.

Should your experience be suitable, we will send you the full job description and arrange for a call to discuss the role further.

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