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Customer Service Representative

3 months ago


Southampton, Southampton, United Kingdom CHANNEL ALT LTD Full time

Responsibilities:

  • Handle customer inquiries and provide accurate information about products and services
  • Upsell products and services to customers based on their needs
  • Analyse customer needs to recommend the most suitable solutions
  • Perform data entry tasks accurately and efficiently
  • Maintain a high level of phone etiquette while interacting with customers

Qualifications:

  • Strong communication skills with the ability to interact with customers effectively
  • Proficient in data entry with a keen eye for detail
  • Ability to upsell products and services to enhance customer experience


Join our team as a Customer Service Representative and be part of a dynamic work environment where your language skills and customer service expertise will be valued.


Pay:
From £24,345.00 per year

Benefits:

  • Company events
  • Onsite parking
  • Paid volunteer time
  • Transport links

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Southampton: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 07/07/2024