Spa & Leisure Attendant

1 week ago

Ware, Hertfordshire, United Kingdom Marriott International, Inc Full time

Job Number

Job Category Spa

Location Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP

Schedule Part-Time

Located Remotely? N

Relocation? N

Position Type Non-Management


Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire.

Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service.

Marriott International has long believed in the power of our associates to shape our future. And now, part of that exciting future could be yours.

CANDIDATE PROFILE

Experience:

  • Previous experience within a similar role would be preferred
Skills and Knowledge

  • Strong Communication skills (verbal, listening, writing)
  • Flexible working schedule
  • Innovative
  • Proactive and reliable
  • Good administration skills
  • Excellent time management skills
  • Ability to priorities workload
  • Good personal presentation
  • Able to work alone and within a team
Education or Certification

  • Good level of English essential
  • First Aid (desirable)
  • Recognised qualification in Leisure Studies (desirable).
  • Pool Lifeguard (desirable)
  • Pool Plant Operators (Essential to the role but will provide training for those who do not have it)
  • Gym Instructors Qualification (desirable, in order to give fitness instruction this qualification is essential)

SPECIFIC DUTIES
The primary focus of the role is to ensure the smooth operation of the Leisure Club.

The following are specific responsibilities and contributions critical to the successful performance of the position:

  • Maintain all Club standards, including but not limited to cleaning, reception duties, sales, membership show-rounds, report generation, data capture, ordering and delivery.
  • Use the Leisure Club IT systems effectively and ensure all data is entered correctly and updated accordingly.
  • To be involved in the achievement of club and hotel targets.
  • To regularly liaise with colleagues to ensure good working relationship.
  • Pool maintenance and monitoring including backwashing and carrying out Pool Tests.
  • Ensure the Club facilities are kept to the highest possible standard through check list and cleaning.
  • Actively involved in calendar events/ timetable for the gym and pool.
  • Attend and be actively involved in regular monthly Team meetings.
  • Regularly check Club maintenance and report any faults.
  • To ensure compliance with H&S legislation and Company Leisure Club Guidelines including completion of H&S Checks and Checklists
  • To ensure the Club achieves and maintains a high standard of customer service with both members and hotel residents.
  • To work closely with Membership Advisers to ensure all potential leads are passed on.
  • To ensure the Club is open and closed according to the department checklists.
  • To take payment for retail stock as required, following Marriott cash handling policies.
  • Ensure floats are counted and balanced at start and end of shift and they are secure at all times. Blind Banking procedures are followed along with all local and Marriott policies and procedures.
  • Qualified Instructors are required to deliver workout programs for Members, oversee the fitness offering in the gym and studio. Compete Fitness Induction using the HFO process for all new Members. Update Member program cards, optionally offer Personal Training


Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.

As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International.


Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.


Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.

As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best vers

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