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Leisure Attendant

1 month ago

Ware, United Kingdom Marriott International Full time

Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service.

Marriott International has long believed in the power of our associates to shape our future. And now, part of that exciting future could be yours.

CANDIDATE PROFILE 

Experience:

• Previous experience within a similar role would be preferred

Skills and Knowledge 

• Strong Communication skills (verbal, listening, writing)

• Flexible working schedule

• Innovative

• Pro-active and reliable

• Good administration skills

• Excellent time management skills

• Ability to priorities workload

• Good personal presentation

• Able to work alone and within a team

Education or Certification 

• Good level of English essential 

• Pool responder (Essential to the role but will provide training for those who do not have it)

• First Aid (desirable)

• Recognised qualification in Leisure Studies (desirable).

• Pool Lifeguard (desirable)

• Pool Plant Operators (Essential to the role but will provide training for those who do not have it)

• Gym Instructors Qualification (desirable, in order to give fitness instruction this qualification is essential)

SPECIFIC DUTIES 

The primary focus of the role is to ensure the smooth operation of the Leisure Club.

The following are specific responsibilities and contributions critical to the successful performance of the position:

1. Maintain all Club standards, including but not limited to cleaning, reception duties, sales, membership show-rounds, report generation, data capture, ordering and delivery. 

2. Use the Leisure Club IT systems effectively and ensure all data is entered correctly and updated accordingly.

3. To be involved in the achievement of club and hotel targets.

4. To regularly liaise with colleagues to ensure good working relationship.

5. Pool maintenance and monitoring including backwashing and carrying out Pool Tests.

6. Ensure the Club facilities are kept to the highest possible standard through check list and cleaning.

7. Actively involved in calendar events/ timetable for the gym and pool.

8. Attend and be actively involved in regular monthly Team meetings.

9. Regularly check Club maintenance and report any faults.

10. To ensure compliance with H&S legislation and Company Leisure Club Guidelines including completion of H&S Checks and Checklists

11. To ensure the Club achieves and maintains a high standard of customer service with both members and hotel residents.

12. To work closely with Membership Advisers to ensure all potential leads are passed on.

13. To ensure the Club is open and closed according to the department checklists. 

14. To take payment for retail stock as required, following Marriott cash handling policies. 

15. Ensure floats are counted and balanced at start and end of shift and they are secure at all times. Blind Banking procedures are followed along with all local and Marriott policies and procedures.

16. Qualified Instructors are required to deliver workout programs for Members, oversee the fitness offering in the gym and studio. Compete Fitness Induction using the HFO process for all new Members. Update Member program cards, optionally offer Personal Training

WHAT WE CAN OFFER YOU

Competitive Salary + 20 days holiday (pro rata) including bank holidays increasing after each year of service 50% discount on Food & Beverage 30% discount on Golf & Spa retail products Access to Leisure Club Length of service rewards and invitations to afternoon teas Monthly/yearly recognition schemes Training both internally and externally Worldwide career opportunities within Marriott hotels Discounted associate room rates for you & friends and family Professional learning and development opportunities Free meals on duty and free uniform Free car parking Christmas lunches, Summer BBQ's and Easter celebrations Play Golf for free and preferential rates for family & friends Pension scheme Cycle to work scheme

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.  Be  where you can do your best work,  begin  your purpose,  belong  to an amazing global team, and  become  the best version of you.

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