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Sales Enablement Coordinator

3 months ago

Salford Quays, United Kingdom TalkTalk Full time
Supports sales representatives and channel partners in administrative areas such as order processing, sales quotes, sales information

management, product training and financing. Tracks transactions and prepares reports regarding information such as order status,

sales results, leads, sales quotas and sales representative earnings.


The role of a Sales Enablement Coordinator involves supporting the Sales Function and our Partners, helping them to have a great experience and making TalkTalk Wholesale Services easy to do business with.


The Sales Enablement team is responsible for providing a support infrastructure that enables and empowers our Sales teams to deliver brilliantly for our Partners.

The team provides a great platform for you to get involved in innovation and process improvement as well as getting exposure to wider business.

The team is a critical part of the wider sales function

This role would be ideal for someone who is looking to kickstart a career in sales

The Team


TalkTalk Wholesale Services is the growth engine of the business, supporting over 800 Partners and Carriers to deliver reliable, affordable connectivity to their customers.


Working within the TalkTalk Wholesale Services team the Sales Enablement Coordinator is a key role in the support and delivery of our growth aspirations, enabling our sales & marketing teams to be more effective and win more business.

Role and Responsibility


The role of Sales Enablement Coordinator involves supporting Sales and Partners with anything that assists in driving growth and sales activity.

This can be a range of tasks starting with but not limited to:

  • Base/Availability/Band Pricing Washes. Product washes including bulk and manual washes for a range of products such as MPF, SMPF, FTTC, WLR+FTTC, EoFTTC, EFM and EAD
  • Pricing requests. Working closely with Account Managers and colleagues in Pre-Sales and Commercial to provide new quotes as well as regrade and renewal pricing requests.
  • Working closely with offshore support team to prioritise and allocate workload
  • Portal training and ad hoc support to Account Managers and Partners
  • Case Reporting and analysis identify trends and areas for improvement including plans for selfserve.
  • Identify areas to improve Partner experience
  • Raising quotes and placing orders via MyNet
  • Adhoc requests/projects as required
Skills, Knowledge and Experience

Must have:

  • Good communication skills
  • Administrative experience
  • Good numeracy skills
  • Ability to multitask and prioritise when workload volume is high
  • Deliver responses/results as accurately and efficiently as possible to ensure the best possible chance of winning new business
  • Highly organised and motivated

Be great to also have:

  • Product and process knowledge
  • System and portal knowledge (including Salesforce)
  • A curious mind and desire to constantly improve
As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve.

Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We're also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.