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Revenues & Benefits Product Director
3 months ago
We are looking for a skilled individual to take on the role of Product Manager for our Revenues and Benefits products family.
Our cutting-edge services and creative technology revolutionize revenues and benefits procedures for local authorities, ultimately leading to an enhanced citizen experience.
Presented in various service formats, we gather, optimize, and distribute local authority revenue, utilizing our expertise in benefits processing to decrease fraud, guarantee timely payments for eligible applicants, and generate crucial revenue for councils to reinvest in local services.
- What you'll be responsible for:
- Strategic Management: Devising and executing strategies for the product range to ensure they meet the needs of local government and Capita's business goals.
- Product Development: Supervising the creation of new products and improvements to existing ones to satisfy the evolving requirements of the local government market.
- Revenue Maximization: Concentrating on maximizing revenue through efficient product management, including pricing tactics and identifying new market possibilities.
- Stakeholder Engagement: Cooperating with internal teams, local government customers, and external partners to provide products that adhere to user demands and regulatory criteria.
- Market Analysis: Executing market analysis to stay abreast of industry trends, competitor actions, and regulatory modifications that could influence the product range.
- Financial Management: Supervising the financial performance of the product range, involving budgeting, forecasting, and reporting.
- Service Delivery: Guaranteeing the availability of high-quality service delivery options, efficiently collecting and distributing local authority revenue.
Our ideal candidate possesses:
- Proven experience in product management or within the local government.
- In-depth knowledge of local government operations, particularly in revenue collection and benefits administration.
- Strong leadership qualities to lead cross-functional teams and ensure product success.
- Outstanding communication and collaboration abilities to manage relationships with stakeholders and articulate product value propositions.
- The knack for analyzing market data and financial details to make well-grounded decisions.
- Solid grasp of digital technologies and their application in service provision.
- The capacity for creative thinking to leverage digital solutions for product enhancement and new service creation.
- Proficiency in handling intricate digital transformation projects involving multiple stakeholders.
- Willingness to travel for client interactions.
What you'll get out of it:
- Competitive salary of up to 84,000 based on experience.
- 23 days' holiday (increasing to 27) with the option to purchase extra leave.
- Company-matched pension, life insurance, a cycle2work program, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity remuneration, and much more.
- Voluntary benefits tailored to your lifestyle - ranging from discounts on retail and social activities, to health & wellness, travel, and technology.
- The chance to take a paid day off to volunteer for our charity partners or a cause you care about.
- Access to our Employee Network Groups, which embrace all forms of diversity and enable colleagues to connect and learn from each other on an open, inclusive platform.
What we hope you'll do next:
Choose to complete our brief application by clicking on 'Apply now' to help us learn more about you.
