GP Receptionist
1 week ago
Job summary
Kingston GP Chambers the GP federation which supports twenty member GP practices across the borough of Kingston are delighted to be supporting Brunswick Surgery in the recruitment of a new GP receptionist.
Brunswick are a forward thinking and progressive surgery with a well-established and talented workforce. The surgery was inspected in December 2022 and subsequently reviewed in July 2023 having achieved a good rating from the Care Quality Commission (CQC). The practice work hard to ensure an excellent level of patient care is delivered to almost 9,000 registered patients.
The surgery is based in the modern and purpose built Surbiton Health Centre, which is well served by local transport links and has the local high street in close proximity.
The post-holder will be required to work 1pm - Monday - Friday .
Please note, we do not provide sponsorship for this role and are unable to consider applications outside of the UK.
The anticipated start date for this role is Monday 10th June
Main duties of the job
Duties:
Greet all patients on arrival ensuring that they are booked in. Answer the telephone, dealing with or redirecting to relevant person all enquires, making appointments and recording any information required when necessary. Handle requests for home visits using practice policy. Register new patients following practice process. Flexibility within the reception staff rota when required to cover colleagues holiday or sick leave.Administration Duties:
Open mail and distribute as appropriate, leaving Private & Confidential to be opened by addressee or Practice Manager. Print off patient summary for any home visit if required. Prepare and produce repeat prescriptions in line with practice policy and hand to the doctor on duty to sign and verify. Scan medical records, hospital reports and letters. Collate medical records received from Health Authority and set aside for summarising. Extract medical record and print any attachments from the clinical system for deducted patients, and return to the Health authority. Book interpreters to attend consultations when requested. Ensure that Temporary Service forms are completed and filed until due for submission to the Health authority. Recall patients as deemed necessary. Maintain computer database. Arrange transport for hospital appointments when appropriate. Maintain stationary supplies in reception areas. Ensure that correspondence is mailed out as necessaryAbout us
Kingston GP Chambers is a Federation of all NHS General Practices within the Royal Borough of Kingston upon Thames. It was founded in 2008 as a limited company whose shareholders are all 20 GP Practices within Kingston. The company is led by a Board of Directors who are also GP Partners in their own Practices within Kingston.
Kingston GP Chambers has worked collaboratively with both secondary care and the private sector. At present we provide community clinics for Dermatology, Urology, Neurology, Dementia and Diabetes.
In addition, Kingston GP Chambers are at the forefront of improving patient access to primary care. We deliver a comprehensive extended hours service offering GP appointments across three hubs in the evenings Monday to Friday, over the weekend and on Bank Holidays. Kingston GP Chambers has the ability to respond rapidly, and we have continued to demonstrate the capability to provide high-quality, innovative and timely solutions to improving patient care and experience. We work closely alongside the other GP Federations in Southwest London to continue the government's five-year forward plan and deliver patient services in the community.
We aim to continue to grow as we are increasingly recognised as the provider of choice for extended, enhanced and urgent GP services.
We also expect an increasing role as we support, reinforce and develop the position of general practice as the core building block for an increasing range of jointly-provided services.
Job descriptionJob responsibilities
To be responsible for undertaking a wide range of receptionist and administrative duties and the provision of administrative support to the multidisciplinary team.
Kingston GP Chambers are looking to recruit a Receptionist to enhance the talented team . The successful candidate will provide a high-quality administrative service to patients, doctors and colleagues, acting as the first point of contact for patients. The candidate must also be flexible to cover other shifts, hard-working and enjoy being part of a team. The successful candidate will need excellent interpersonal and telephone skills, with the ability to multi-task whist staying organised.
Duties:
Greet all patients on arrival ensuring that they are booked in. Answer the telephone, dealing with or redirecting to relevant person all enquires, making appointments and recording any information required when necessary. Handle requests for home visits using practice policy. Register new patients following practice process. Offer new patient health check with our healthcare assistant. Flexibility within the reception staff rota when required to cover colleagues holiday or sick leave.Administration Duties
Open mail and distribute as appropriate, leaving Private & Confidential to be opened by addressee or Practice Manager. Print off patient summary for any home visit if required. Prepare and produce repeat prescriptions in line with practice policy and hand to the doctor on duty to sign and verify. Scan medical records, hospital reports and letters. Collate medical records received from Health Authority and set aside for summarising. Extract medical record and print any attachments from the clinical system for deducted patients, and return to the Health authority. Book interpreters to attend consultations when requested. Ensure that Temporary Service forms are completed and filed until due for submission to the Health authority. Recall patients as deemed necessary. Maintain computer database. Arrange transport for hospital appointments when appropriate. Maintain stationary supplies in reception and administration areas. Ensure that correspondence is mailed out as necessary. Action any messages and follow up patients results notification. ReferralsThe post-holder will be required to work Monday - Friday 1pm -
Equality, Diversity & Inclusion
A good attitude and positive action towardsED&I creates and environment where all individuals are able to achievetheir full potential. Creating such an environment is important for three reasons:it improves operational effectiveness, it is morally the right thing to do, andit is required by law.
Confidentiality
Thispractice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect andretain sensitive information relating to their health and other matters,pertaining to their care. They do so inconfidence and have a right to expect all staff will respect their privacy andmaintain confidentiality at all times.It is essential that if, the legal requirements are to be met and thetrust of our patients is to be retained that all staff protect patientinformation and provide a confidential service.
Learning and Development
Theeffective use of training and development is fundamental in ensuring that allstaff are equipped with the appropriate skills, knowledge, attitude and competencesto perform their role. All staff will be required to partake and completemandatory training as directed by the training coordinator, as well asparticipating in the practice training programme. Staff will also be permitted (subject toapproval) to undertake external training courses which will enhance theirknowledge and skills, progress their career and ultimately, enable them toimprove processes and service delivery.
Person SpecificationSkills
Essential
Excellent communication skills (written and oral) Strong IT skills, including audio typing Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedureDesirable
Experience of using EMIS SystemPersonal Qualities
Essential
Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressureQualifications
Essential
GCSE Maths and English (Grade C or above or 4-9 equivalent)Desirable
NVQ Level 2 in Health and Social CareExperience
Essential
Experience of working with the general public Experience of administrative duties-
Gp Receptionist
1 week ago
Surbiton, Greater London, United Kingdom Kingston General Practice Chambers Ltd Full timeJob title:GP ReceptionistContract: PermanentSalary: £11.50 rising to £11.90 upon successful completion of probationContracted hours: 31.5 hours per weekLocation: 2 Glenbuck Rd, Surbiton KT6 6BSThe Kingston GP Federation (Kingston GP Chambers) is seeking to recruit a Part-Time Receptionist on behalf of Claremont Medical Centre based in Surbiton. Claremont...
-
Receptionist/Administrator - Sunray Surgery
1 week ago
Surbiton, Greater London, United Kingdom Kingston GP Chambers Full timeJob Title: Receptionist/Administrator at Sunray Surgery, Surbiton The Kingston GP Federation (Kingston GP Chambers) is looking for a top-notch Receptionist/Administrator to join the team at Sunray Surgery in Surbiton. Sunray Surgery is a well-established GP Practice that provides high-quality healthcare services to about 5,000 patients in a friendly...
-
Surbiton, Greater London, United Kingdom Kingston General Practice Chambers Ltd Full timeLocation: Surbiton Health Centre, Ewell Rd, Surbiton KT6 6EZHourly rate: £11.20Contracted hours: Part-time hours will be considered (minimum of 22.5 hours per week)Kingston GP Chambers is a federation of 20 GP practices across the borough of Kingston. Our head office is based in New Malden, and we also occupy the first floor of Surbiton Health Centre, where...
-
GP Receptionist
1 month ago
Surbiton, United Kingdom Kingston GP Chambers Full timeJob summary Kingston GP Chambers the GP federation which supports twenty member GP practices across the borough of Kingston are delighted to be supporting Brunswick Surgery in the recruitment of a new GP receptionist. Brunswick are a forward thinking and progressive surgery with a well-established and talented workforce. The surgery was inspected in...
-
GP Receptionist
3 weeks ago
Surbiton, United Kingdom Kingston GP Chambers Full timeJob summary Kingston GP Chambers the GP federation which supports twenty member GP practices across the borough of Kingston are delighted to be supporting Brunswick Surgery in the recruitment of a new GP receptionist. Brunswick are a forward thinking and progressive surgery with a well-established and talented workforce. The surgery was inspected in...
-
Surbiton, United Kingdom Kingston GP Chambers Full timeJob summary Kingston GP Chambers is a federation of 20 GP practices across the borough of Kingston. Our head office is based just off the high street in New Malden and is right next to the train station. We also occupy space at Surbiton Health Centre, where some of the specialist clinics are based. We are looking for an experienced Medical...
-
Surbiton, United Kingdom Kingston GP Chambers Full timeJob summary Kingston GP Chambers is a federation of 20 GP practices across the borough of Kingston. Our head office is based just off the high street in New Malden and is right next to New Malden train station. We also occupy space at Surbiton Health Centre, where some of the specialist clinics are based. We are looking for an experienced Medical...
-
Receptionist/administrator
3 weeks ago
Surbiton, United Kingdom GP Surgery Full time**Receptionist/Administrator required at friendly GP Surgery in Tolworth,** Please see Job Description for full details. - Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone - Undertake a variety of administrative duties to assist in the smooth running...
-
Receptionist/administrator
2 months ago
Surbiton, United Kingdom GP Surgery Full time**Receptionist/Administrator required at friendly GP Surgery in Tolworth,** Please see Job Description for full details. - Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone - Undertake a variety of administrative duties to assist in the smooth running...
-
Gp Receptionist
2 weeks ago
Surbiton, United Kingdom Kingston General Practice Chambers Ltd Full time**Job title**:GP Receptionist **Contract**: Permanent **Salary**: £11.50 with review after probationary period **Contracted hours**: 37.5 hours per week **Location**: Surbiton Health Centre, Ewell Road, Surbiton, KT6 6EZ The Kingston GP Federation (Kingston GP Chambers) is seeking to recruit receptionists on behalf of Central Surgery based in Surbiton...
-
Surbiton, United Kingdom Kingston General Practice Chambers Ltd Full time**Location**: Surbiton Health Centre, Ewell Rd, Surbiton KT6 6EZ **Hourly rate**: £11.20 **Contracted hours**: Part-time hours will be considered (minimum of 22.5 hours per week) Kingston GP Chambers is a federation of 20 GP practices across the borough of Kingston. Our head office is based in New Malden, and we also occupy the first floor of Surbiton...
-
Gp Receptionist
1 week ago
Surbiton, United Kingdom Kingston General Practice Chambers Ltd Full time**Job title**:GP Receptionist **Contract**: Permanent **Salary**: £11.50 rising to £11.90 upon successful completion of probation **Contracted hours**: 15 hours per week **Location**: 2 Glenbuck Rd, Surbiton KT6 6BS The Kingston GP Federation (Kingston GP Chambers) is seeking to recruit a Part-Time Receptionist on behalf of Claremont Medical Centre...
-
Gp Receptionist
1 week ago
Surbiton, United Kingdom Kingston General Practice Chambers Ltd Full time**Job title**:GP Receptionist **Contract**: Permanent **Salary**: £11.50 rising to £11.90 upon successful completion of probation **Contracted hours**: 31.5 hours per week **Location**: 2 Glenbuck Rd, Surbiton KT6 6BS The Kingston GP Federation (Kingston GP Chambers) is seeking to recruit a Part-Time Receptionist on behalf of Claremont Medical Centre...
-
Receptionist/Administrator - Sunray Surgery
3 weeks ago
Surbiton, United Kingdom Kingston GP Chambers Full timeJob summary The Kingston GP Federation (Kingston GP Chambers) is looking to recruit a fantastic Receptionist/Administrator on behalf of Sunray Surgery in Surbiton. This role will be part-time, working Tuesdays, Wednesdays and Thursdays for a total of 16 hours per week. Sunray surgery is a well established GP Practice based in Surbiton. They excel in...
-
Gp Receptionist
1 week ago
Surbiton, United Kingdom Kingston GP Chambers Full timeRegister new patients following practice process. Offer new patient health check with our healthcare assistant. Flexibility within the reception staff rota when required to cover colleagues holiday or sick leave. Administration Duties Open mail and distribute as appropriate, leaving Private & Confidential to be opened by addressee or Practice Manager. Print...
-
Receptionist / Administrator - Langley Medical
2 weeks ago
Surbiton, United Kingdom Kingston General Practice Chambers Ltd Full timeJob title: Receptionist /Administrator Location: Langley Medical Practice **Salary**: £11 per hour Working hours: Upto 8 hours per week **Job Summary** The Kingston GP Federation (Kingston GP Chambers) is seeking to recruit a Part-Time Receptionist on behalf of Langley Medical Practice based in Surbiton Health Centre. The surgery has patient list size...
-
Gp Receptionist
2 weeks ago
Surbiton, United Kingdom Mediventure Ltd Full timePrevious experience & knowledge of Emis Web would be an advantage but not essential as full training provided. **Job Types**: Part-time, Permanent Schedule: - Monday to Friday - No weekends Work Location: In person Application deadline: 26/07/2021 Reference ID: CG/DrAli
-
Receptionist/administrator - Sunray Surgery
3 weeks ago
Surbiton, United Kingdom Kingston GP Chambers Full timeThe purpose of the position is to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Excellent training...
