Guest Experience Assistant

1 week ago


Bristol, Bristol, United Kingdom Bristol Aquarium Full time

Job Title:
Guest Experience Assistant


Location:
Bristol


Contract Type:
Variable hours


Contract Length:
Permanent


Salary:
National Minimum Wage/ National Living Wage

We are looking for a Guest Experiences Assistant to join our team at Bristol Aquarium, Bristol.


Join the team at Bristol Aquarium where we offer visitors the chance to explore more than 40 naturally-themed displays and spot the thousands of amazing aquatic creatures, including tropical sharks, rays, seahorses, puffer fish, piranhas, and so many more.

To offer entertainment, education and refreshments in a safe and friendly environment, through interactive presentations and demonstrations. To offer excellent customer service, maximise sales and comply with all health and safety rules and regulations.

Duties/ Responsibilities

  • To be approachable, knowledgeable and engaging when dealing with customers
  • Deliver set talks and workshops to a world class standard
  • Responsible for delivering educational tours and sessions to groups and schools
  • Prepare and serve a variety of hot and cold food, drinks and snacks
  • To deliver exciting, entertaining and educational birthday parties
  • To operate the retail and admission tills ensuring transactions are correct and efficient and that queues are well managed
  • Take pride and ownership for assisting to keep all staff areas clean and tidy.

Requirements:

  • Demonstrate excellent communication skills
  • Capable of working efficiently under pressure
  • A can do attitude working with pace and vigour
  • Availability to work shifts including weekends, bank holidays and school holidays
  • Willingness to learn new skills and adapt to a continuously growing experience

Why work for us
Aspro Parks is a multinational company which operates more than 60 leisure attractions in Europe.

Here in the UK Aspro owns Blue Planet Aquarium, Deep Sea World, Bristol Aquarium, Blue Reef Aquarium Newquay, Blue Reef Aquarium Hastings, Blue Reef Aquarium Portsmouth, Tynemouth Aquarium, Hastings Castle, Smugglers Adventure and Oakwood Theme Park.


So what's in it for you?

  • Sociable working hours between 9am 5.30pm
  • Free entry in to Bristol Aquarium for family and friends
  • Free entry into all Aspro Parks locations
  • 25% discount in our retail and catering outlets
  • All whilst working with a great team of people in a unique working environment

How to Apply

Equal Opportunities
Aspro UK are an equal opportunity employer.

All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.


Job Types:
Part-time, Permanent

Salary:
Up to £9.50 per hour

Benefits:

  • Discounted or free food
  • Employee discount
  • Store discount

Schedule:

  • Monday to Friday
  • Weekend availability

Application question(s):

  • Are you able to work weekends, holidays and evenings?
  • Are you able to work Mondays?

Experience:

  • Customer service: 1 year (required)
- professional catering: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location:
One location

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