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Receptionist
2 weeks ago
Position Overview:
Responsibilities:
- Greet and checkin guests in a warm and friendly manner.
- Manage the opening and closing of daily accounts with precision and accuracy.
- Answer incoming calls, providing information and assistance as needed.
- Collaborate with the sales team to transfer and follow up on sales leads.
- Maintain a professional and welcoming demeanor at all times.
- Prioritize customer service to ensure a positive guest experience.
- Handle guest inquiries and resolve issues promptly and effectively.
Qualifications:
- Previous experience in a customer service role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficient computer skills, including knowledge of hotel management systems.
- Ability to multitask and work efficiently in a fastpaced environment.
- Professional appearance and conduct.
Shift Patterns:
Early Shift: 7:00 AM to 3:00 PM
Late Shift: 2:30 PM to 10:00 PM
Weekend Requirements:
- Availability to work part of every other weekend.
Benefits:
- Competitive hourly wage.
- Training and development opportunities.
- Staff discounts on hotel services.
Job Types:
Full-time, Temporary contract
Contract length: 9 months
Pay:
£11.00-£12.00 per hour
Expected hours:
per week
Benefits:
- Company pension
- Free parking
- Onsite parking
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
Reference ID:
Reception
Expected start date: 01/06/2024
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