Domestic Service Lead

1 week ago


Winchester, Hampshire, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

The post holder will develop and manage the delivery of excellent hospital cleaning standards in line with NHS National Cleaning Standards ensuring all staff are motivated, trained, equipped and competent to all categories of cleaning activity, including routine cleaning and reactive cleaning response.


The post holder will liaise with clinical staff, area managers and the infection control team to ensure agreed standards have been met and that service delivery is in line with the relevant standards set out in departmental procedures, Trust Policies and National Initiatives.

The Service Lead Role will work a rotational shift pattern across 7 days a week, cross site cover. The service is working towards being an exemplar site.


Be the operational lead for day to day activity of the service and service teams ensuring timely professional standards achieved.

Be the day to day link between the service and stakeholder groups and deliver tasks covering:

Work with other service leads across the service to ensure safe practices are in place, regularly reviewed and safe staff cover of the service is maintained across 7 days.

To investigate complaints and incidents relating to Domestic Services using trust reporting procedures.

To be the responsible person for auditing and monitoring around the statutory requires for the service.


Work with and across the service team to ensure delivery of the National Cleaning Standards and to ensures those standards are adhered to/ implemented / risk assured and cascaded into the services as directed by the DOSM.

To monitor and feedback about performance of service including related contracts.


To understand and use the services audit system and manage the services output against the statutory targets within that system.

To abide by Trust policies

Our vision is to provide outstanding care for every patient.

Patient care is at the heart of what we do at our three sites:
Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital.

Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.


Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally.

We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

For further information about this role please see the Job Description document attached.

If you have any further queries, please do not hesitate to contact us.

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