![Riverside Underwriting LTD](https://media.trabajo.org/img/noimg.jpg)
Claims Specialist
1 week ago
We want to provide an "unexpectedly personal" experience for all our claimants and as a claims specialist you will be at the fore front.
- Assessing the validity of a claim, in line with the Terms and Conditions applicable to the policy purchased, from the initial submission to settlement.
- Telephoning claimants and rental companies to seek documentation/information in order for claims to be finalised.
- Identifying and assessing claimants needs to achieve satisfaction.
- Identifying any potentially fraudulent activity.
- Recognising when a claimant is dissatisfied and dealing with this in the correct manner.
- Following communication guidelines, procedures, and policies.
- Meeting personal qualitative and quantitative targets.
- Upholding the high level of customer service expected from the company.
- Learning and maintaining an uptodate knowledge of the company's products.
We would want you to provide:
- Excellent verbal and written skills.
- Good maths skills.
- Attention to detail.
- Team player.
- A willingness to help others.
- Confidence & a professional attitude.
- A positive approach.
- Previous claims experience ideal but open to first time applicants as full training will be provided.
Benefits
- Up to 25 days annual leave (+bank holidays).
- Free onsite parking.
- Casual dress.
- Access to Perkbox (on successful completion of probation).
Salary:
£22,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Experience:
Claims Processing: 1 year (preferred)
Ability to Commute:
- Maidstone (required)
Work Location:
In person
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