Secretary - Personal Injury

1 week ago

Maidstone, Kent, United Kingdom Brachers LLP Full time
We are looking for Legal Secretary to support our highly successful Personal Injury team in our Maidstone office.

The Role:

If you are a self-motivated person who approaches work with a positive attitude and enjoys working as part of a team to achieve goals, this may be the right role for you.

Ideally, we would like someone with strong secretarial skills and experience within the Personal Injury claims environment.

All of our legal teams have their own secretarial support which is fundamental to their success

This role will involve:

  • Preparing correspondence and other written communications, word processing and typing from documentation or audio dictation
  • Ensuring all electronic files are kept uptodate and that electronic filing is completed on a timely basis
  • Undertaking file closing activities
  • Diary management, including arranging appointments and booking rooms for client meetings
  • Assisting with billing activities e.g. collating billing guides and submitting invoices to clients
  • Maintaining accurate, individual time records using CMS in accordance with the firm's procedures
  • Attending team, partnership and training meetings as required
  • Assisting with holiday cover both within the team and, if necessary, to other teams and departments
  • Assist and support all members of the team
  • Undertaking any other reasonable tasks, duties or requests as and when required by the team or the wider partnership


The team currently consists of two support staff and four legal advisors, including: a Partner, Senior Associate and Legal Executives.

You will be expected to work in a team alongside a Legal Assistant, as well as independently assisting with a range of interesting work.


Are you the right person?:

The role would suit an enthusiastic individual who can demonstrate they are a team player who is willing to be flexible to meet the needs of this highly successful team.

You must be extremely organised and able to manage/prioritise your daily workload effectively to ensure you are supporting the legal advisors in delivering excellent client service.

To do so, you will need to be able to consistently follow procedure and have a keen eye for detail to ensure a high standard of work is delivered.

You will also need to be comfortable working under pressure and be able to use your initiative when required.


You will often be the first point of contact for clients, therefore you must be able to demonstrate excellent communication skills on the telephone and face to face.

Additionally, experience using a case management system and digital dictation would be advantageous as this forms a large part of the role.

Due to the nature of the work, you should have an appreciation of the need for discretion/confidentiality and be able to display strong empathy and resilience.


Why Brachers?:

We've been delivering legal services for over 125 years and we're passionate about enriching people's lives with collaborative and client-focused legal support.

We believe in empowering the people we work with to succeed, combining our legal expertise with innovation and great communication to achieve the right result and deliver on our promise, to be 'with you all the way'.


This promise also extends to the wider communities we serve, as part of our belief in making a positive difference to our local area.

That's why, alongside our work with our clients, we focus on charitable giving, minimising environmental impact and fostering diversity and inclusion to contribute to a more sustainable future for our firm and our community.


Achieving our vision and ambition comes down to our people and at Brachers you'll find people with drive and ideas underpinned by impressive skills and expertise, who see opportunity in challenge, embrace change and are committed to delivering the best service.

We have an open, supportive and friendly culture, where collaboration and innovation are encouraged and where people feel happy.

This is endorsed by feedback from our staff, which informed our accreditation by employee engagement specialist, Best Companies, as a 'very good' place to work.


We value the contribution each person makes to our firm and in return we invest in their professional and personal development so that they can progress and have a rewarding and interesting career.

We're proud to have created a workplace where our people are given the right balance of support and autonomy to take initiative, make decisions and take ownership of their career journey.


Alongside this, we offer a range of benefits, including a competitive salary, annual discretionary bonus scheme, annual salary reviews, hybrid working, pension, up to 27 days holiday per year, a paid volunteering day (in addition to holiday), life assurance, private medical insurance, group income protection, staff discounts, social events and much more.

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