Current jobs related to Reactive Planning Coordinator - Penarth, Vale of Glamorgan - Sonic Alarm Systems

  • Financial Planning Coordinator

    1 week ago

    Penarth, Vale of Glamorgan, United Kingdom Heat Recruitment Ltd Full time

    Exciting Opportunity for a Financial Planning AdministratorAn established IFA firm in Penarth is seeking a skilled Financial Planning Administrator to join their team. This is a fantastic opportunity for someone to develop their career in a dynamic and supportive environment.Key Responsibilities:Providing administrative support to the IFA teamAssisting with...

  • Financial Planning Coordinator

    1 week ago

    Penarth, Vale of Glamorgan, United Kingdom Heat Recruitment Ltd Full time

    Exciting Opportunity for a Financial Planning AdministratorAn established IFA firm in Penarth is seeking a skilled Financial Planning Administrator to join their team. This is a fantastic opportunity for someone to develop their career in a dynamic and supportive environment.Key Responsibilities:Providing administrative support to the IFA teamAssisting with...

  • Financial Planning Coordinator

    1 week ago

    Penarth, Vale of Glamorgan, United Kingdom Heat Recruitment Ltd Full time

    Exciting Opportunity for a Financial Planning AdministratorAn established IFA firm in Penarth is seeking a skilled Financial Planning Administrator to join their team. This is a fantastic opportunity for someone to develop their career in a dynamic and supportive environment.Key Responsibilities:Providing administrative support to the IFA teamAssisting with...

  • Financial Planning Coordinator

    1 week ago

    Penarth, Vale of Glamorgan, United Kingdom Heat Recruitment Ltd Full time

    Exciting Opportunity for a Financial Planning AdministratorAn established IFA firm in Penarth is seeking a skilled Financial Planning Administrator to join their team. This is a fantastic opportunity for someone to develop their career in a dynamic and supportive environment.Key Responsibilities:Providing administrative support to the IFA teamAssisting with...

  • Financial Planning Coordinator

    16 hours ago

    Penarth, Vale of Glamorgan, United Kingdom Heat Recruitment Full time

    Exciting Opportunity for an IFA AdministratorWe are seeking a highly skilled and experienced IFA administrator to join our team at Heat Recruitment. As a key member of our team, you will be responsible for providing administrative support to our financial planning team.About the Role:Provide administrative support to our financial planning team, including...

  • Financial Planning Coordinator

    15 hours ago

    Penarth, Vale of Glamorgan, United Kingdom Heat Recruitment Full time

    Exciting Opportunity for an IFA AdministratorWe are seeking a highly skilled and experienced IFA administrator to join our team at Heat Recruitment. As a key member of our team, you will be responsible for providing administrative support to our financial planning team.About the Role:Provide administrative support to our financial planning team, including...

  • Financial Planning Coordinator

    2 weeks ago

    Penarth, Vale of Glamorgan, United Kingdom mbf. Full time

    {"title": "IFA Administrator", "description": "Role OverviewWe are seeking an experienced IFA Administrator to join our team at mbf., a national financial planning & investment management organisation. Our client is a well-respected organisation that works at the top end of the industry, with a strong focus on delivering excellent client outcomes.The...

  • Financial Planning Coordinator

    2 weeks ago

    Penarth, Vale of Glamorgan, United Kingdom mbf. Full time

    {"title": "IFA Administrator", "description": "Role OverviewWe are seeking an experienced IFA Administrator to join our team at mbf., a national financial planning & investment management organisation. Our client is a well-respected organisation that works at the top end of the industry, with a strong focus on delivering excellent client outcomes.The...

  • Financial Planning Coordinator

    2 weeks ago

    Penarth, Vale of Glamorgan, United Kingdom mbf. Full time

    {"title": "IFA Administrator", "description": "Role OverviewWe are seeking an experienced IFA Administrator to join our team at mbf., a national financial planning & investment management organisation. Our client is a well-known, respected organisation that works at the top end of the industry, with a strong focus on supporting the growth and development of...

  • Financial Planning Coordinator

    2 weeks ago

    Penarth, Vale of Glamorgan, United Kingdom mbf. Full time

    {"title": "IFA Administrator", "description": "Role OverviewWe are seeking an experienced IFA Administrator to join our team at mbf., a national financial planning & investment management organisation. Our client is a well-known, respected organisation that works at the top end of the industry, with a strong focus on supporting the growth and development of...

  • Activity Coordinator

    7 days ago

    Penarth, Vale of Glamorgan, United Kingdom Methodist Homes Full time

    Activity Coordinator OpportunityWe are seeking a skilled Activity Coordinator to join our team at Methodist Homes. As an Activity Coordinator, you will be responsible for planning and delivering a programme of activities for our residents, tailored to their assessed social needs.Key Responsibilities:Design and facilitate group activities that promote social...

  • Activity Coordinator

    7 days ago

    Penarth, Vale of Glamorgan, United Kingdom Methodist Homes Full time

    Activity Coordinator OpportunityWe are seeking a skilled Activity Coordinator to join our team at Methodist Homes. As an Activity Coordinator, you will be responsible for planning and delivering a programme of activities for our residents, tailored to their assessed social needs.Key Responsibilities:Design and facilitate group activities that promote social...

  • Activities Coordinator

    2 weeks ago

    Penarth, Vale of Glamorgan, United Kingdom Methodist Homes Full time

    Job Title: Activities CoordinatorJob Summary:We are seeking a skilled Activities Coordinator to join our team at Methodist Homes. As an Activities Coordinator, you will be responsible for planning and delivering a range of activities for our residents, designed to promote social engagement, stimulation, and enjoyment.Key Responsibilities:Plan and deliver a...

  • Activities Coordinator

    2 weeks ago

    Penarth, Vale of Glamorgan, United Kingdom Methodist Homes Full time

    Job Title: Activities CoordinatorJob Summary:We are seeking a skilled Activities Coordinator to join our team at Methodist Homes. As an Activities Coordinator, you will be responsible for planning and delivering a range of activities for our residents, designed to promote social engagement, stimulation, and enjoyment.Key Responsibilities:Plan and deliver a...

  • Activities Coordinator

    2 weeks ago

    Penarth, Vale of Glamorgan, United Kingdom Methodist Homes Full time

    Job DescriptionJob Title: Activities CoordinatorJob Summary:We are seeking a highly motivated and creative Activities Coordinator to join our team at Methodist Homes. As an Activities Coordinator, you will be responsible for planning and delivering a diverse range of activities that cater to the social, emotional, and cognitive needs of our residents.Key...

  • Activities Coordinator

    2 weeks ago

    Penarth, Vale of Glamorgan, United Kingdom Methodist Homes Full time

    Job DescriptionJob Title: Activities CoordinatorJob Summary:We are seeking a highly motivated and creative Activities Coordinator to join our team at Methodist Homes. As an Activities Coordinator, you will be responsible for planning and delivering a diverse range of activities that cater to the social, emotional, and cognitive needs of our residents.Key...

  • Activity Coordinator

    4 days ago

    Penarth, Vale of Glamorgan, United Kingdom Methodist Homes Full time

    Activity Coordinator OpportunityWe are seeking an experienced Activity Coordinator to join our team at Methodist Homes. As an Activity Coordinator, you will be responsible for planning and delivering a range of activities for our residents, tailored to their assessed social needs and interests.Key Responsibilities:Develop and implement activity programmes...

  • Activity Coordinator

    4 days ago

    Penarth, Vale of Glamorgan, United Kingdom Methodist Homes Full time

    Activity Coordinator OpportunityWe are seeking an experienced Activity Coordinator to join our team at Methodist Homes. As an Activity Coordinator, you will be responsible for planning and delivering a range of activities for our residents, tailored to their assessed social needs and interests.Key Responsibilities:Develop and implement activity programmes...

  • Activity Coordinator

    3 days ago

    Penarth, Vale of Glamorgan, United Kingdom Methodist Homes Full time

    Activity Coordinator OpportunityWe are seeking a skilled Activity Coordinator to join our team at Methodist Homes, working at Morel Court in Penarth. This is a permanent, full-time position, offering a rewarding career path in a homely environment.About the Role:Plan and deliver a programme of activities for residents, aligned with their assessed social...

  • Activity Coordinator

    3 days ago

    Penarth, Vale of Glamorgan, United Kingdom Methodist Homes Full time

    Activity Coordinator OpportunityWe are seeking a skilled Activity Coordinator to join our team at Methodist Homes, working at Morel Court in Penarth. This is a permanent, full-time position, offering a rewarding career path in a homely environment.About the Role:Plan and deliver a programme of activities for residents, aligned with their assessed social...

Reactive Planning Coordinator

3 months ago

Penarth, Vale of Glamorgan, United Kingdom Sonic Alarm Systems Full time

The Company

Job Role

  • To manage the effective day to day reactive maintenance callouts, planning and managing engineer's diaries for reactive works to delegate as the reactive coordinator.
  • Respond to inbound and initiate outbound customer correspondence.
  • Ensure customers are given excellent customer service and provided with all of the information they require to guide them through their needs, providing solutions. Ensuring that when dealing with a customer, their background and previous recommendations have been considered and advice accordingly.
  • Being a key person in the office for the reactive callout engineers to liaise with ensuring they are provided with all the information required to carry out the works needed, in addition to liaising with our stock coordinator to provide any parts and materials as needed.
  • Have full knowledge of our engineer's work abilities and specialities to enable the organisation and planning of reactive maintenance engineer's diaries.
  • To develop and build customer relationships ensuring the highest professional standards are always achieved promoting excellent customer experience.
  • Logging information and reviewing CRM software to ensure the correct outcome as been achieved and invoices have been raised and sent to customers as required and quoted. To updated our CRM software, detailed works completed or recommended to ensure efficiency for future correspondence.
  • Ensure any recommendations or further action works informed by the engineer's are raised on our CRM software, sending higher detailed quotes where relevant. Where you have quoted and advised the customer, following this up with the customer if not heard back.
  • To oversee the call log ensuring that all reactive calls are dealt with effectively and in a timely manner.
  • Have full knowledge of all levels of maintenance contracts provided, ensuring callouts are classified accordingly, analysing contract callouts, call backs and chargeable callouts to feed back to the managers.
  • Working with the Contract and Maintenance Planning Coordinator to bring together PPM planned preventative maintenance delivery visits and callouts where we can, streamlining engineer attendance increasing efficiency and customer experience.
  • To achieve the performance standards set by our inspectorate body for timescales of carrying our reactive maintenance callouts in readiness for reporting at our annual inspection.
Skills, knowledge, and qualities required.

  • Excellent customer service skills
  • Strong communication skills
  • Decision making skills
  • Ability to prioritise
  • Focused and highly organised
  • Excellent knowledge of word processing, spreadsheets and other productivity software tools
  • Work under self management

Schedule:
Monday to Friday 9am to 5pm - 7 hour shift

Location:
Penarth office

Salary range:
£24,000 to £27,000

Job Types:
Full-time, Permanent

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Performance bonus

Education:

  • GCSE or equivalent (required)

Experience:

  • Customer service: 5 years (required)
  • Administrative experience: 5 years (required)

Language:

  • English (required)

Work Location:
In person

Reference ID:

REACTIVECOORDINATOR