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Floor Supervisor

3 months ago

Swansea, City and County of Swansea, United Kingdom Marshview at The Purple Badger Full time

Responsibilities:

  • Oversee the daily operations of the floor, ensuring smooth and efficient service
  • Provide leadership and guidance to the floor staff.
  • Monitor and maintain high standards of customer service and hospitality
  • Train new employees on job duties, policies, and procedures
  • Handle customer inquiries, concerns, and complaints in a professional manner
  • Collaborate with the kitchen staff to ensure timely and accurate food production
  • Maintain cleanliness and organization of the dining area
  • Manage inventory and order supplies as needed

Experience:

  • Previous experience in a supervisory role within the hospitality industry is preferred
  • Strong culinary knowledge and experience in food production is a plus
  • Excellent leadership skills with the ability to motivate and manage a team
  • Strong problemsolving abilities and the ability to handle difficult situations with ease
  • Exceptional customer service skills with a friendly and approachable demeanor


If you have a passion for hospitality, leadership skills, and experience in the culinary industry, we would love to hear from you.

Join our team as a Floor Supervisor and help us create memorable dining experiences for our guests.

Job Types:
Full-time, Part-time

Pay:
£10.50-£11.55 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Onsite gym
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Tips

Experience:

  • Supervising experience: 1 year (preferred)
  • Restaurant management: 1 year (preferred)
  • Bar management: 1 year (preferred)
  • Management: 1 year (preferred)
  • Hospitality: 5 years (preferred)
  • Customer service: 5 years (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Expected start date: 01/05/2024