Trainee/apprentice Customer Service Administrator

2 weeks ago


Nottingham, Nottingham, United Kingdom MP Skills Full time
Working towards a level three Business Administration qualification we are seeking an enthusiastic individual to join our team.


MP Skills is a training provider for the mineral products industry and the successful applicant will have excellent communication and customer service skills, as well as exceptional listening skills, to understand our customers' requirements.

Confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations are also important.


Reporting to the MP Skills Industry Team Leader, you will perform a variety of customer and office administrator duties including taking calls from customers/ supplies and contractors, taking bookings for a number of MP Skills products.

In addition, the jobholder will be required to undertake, the production of MP Connect cards, printing certificates and updating spreadsheets and the customer relationship management system when required.

Monday to Friday

  • Required to work Saturday's once a month
  • Saturday hours are and lieu hours to be taken the following week
28 days holiday allocation + bank holidays

Salary:
£5.28-£10.42 per hour

Benefits:

  • Company pension
  • Onsite parking

Schedule:

  • 8 hour shift
  • Weekend availability

COVID-19 considerations:
No covid restrictions as per Government guidelines

Education:

  • GCSE or equivalent (preferred)

Work Location:
In person

Reference ID:
mpskillsTCSA

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