Housing Options Officer

2 weeks ago

Rochford, United Kingdom Service Care Solutions Full time


Housing Options OfficerRochford, EssexTemporaryFull TimeAn exciting opportunity has arisen to join a team as a Housing Options Officer based in Rochford, on a full time, temporary ongoing basis.

The Housing Options officer will deliver a customer orientated service to prevent homelessness which provides a suitable solution regarding homelessness and all housing issues, and will undertake a proportion of complex cases as directed.

Please note a full UK Driving License and access to a vehicle are required for this role.

RequirementsPrevious experience as a Housing Options Officer or similarKnowledge of housing and homelessness legislation, policies, and proceduresGood knowledge of housing allocation and registration processesGood knowledge of landlord and tenant lawExcellent communication skills, both verbal and writtenStrong organizational abilities, capable of prioritizing tasks, managing workload efficiently, and meeting deadlinesExperience delivering effective services to the publicFull Enhanced DBS CheckFull UK Driving Licence and access to a vehicleRole ExpectationsProvide advice to those seeking accommodation on private sector housing options, including information on tenancy issues and welfare benefitsEnsure households are appropriately assessed for temporary and permanent accommodation to ensure appropriate accommodation is sourcedWork with the Private Lettings Officer in assisting with private landlords and agents, offering advice on tenancy agreements, tenant/ landlord disputes, notice to quits, possessions, housing benefit, rent deposits, with the purpose of seeking to sustain the accommodation wherever possibleWork with Revenue and Benefits as required to minimise benefit payment delaysCarry out routine, both planned and unplanned, checks on all temporary accommodation; including homes visits for the purposes of checking occupancy and use is in accordance with any licence or assured tenancy agreementBe on standby for the "out of office hours" call-out service if requiredAble to carry out interviews at the office and to carry out home visitsAble to work in multiple locations and work flexibly across the districtBuild and maintain partnerships with internal and external customer, statutory agencies and referral-based services to support excellent local area deliveryIf you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

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