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Housing Officer Temporary Accommodation
3 weeks ago
Housing Options Officer
Temporary
Full Time
An exciting opportunity has arisen to join a team as a Housing Options Officer based in Rochford, on a full time, temporary ongoing basis. The Housing Options officer will deliver a customer orientated service to prevent homelessness which provides a suitable solution regarding homelessness and all housing issues, and will undertake a proportion of complex cases as directed. Please note a full UK Driving License and access to a vehicle are required for this role.
Previous experience as a Housing Options Officer or similar
Knowledge of housing and homelessness legislation, policies, and procedures
Good knowledge of housing allocation and registration processes
Full UK Driving Licence and access to a vehicle
Provide advice to those seeking accommodation on private sector housing options, including information on tenancy issues and welfare benefits
Ensure households are appropriately assessed for temporary and permanent accommodation to ensure appropriate accommodation is sourced
Work with the Private Lettings Officer in assisting with private landlords and agents, offering advice on tenancy agreements, tenant/ landlord disputes, notice to quits, possessions, housing benefit, rent deposits, with the purpose of seeking to sustain the accommodation wherever possible
Carry out routine, both planned and unplanned, checks on all temporary accommodation; Be on standby for the "out of office hours" call-out service if required
Able to carry out interviews at the office and to carry out home visits
Build and maintain partnerships with internal and external customer, statutory agencies and referral-based services to support excellent local area delivery
If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
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