IT Support Technician

2 weeks ago


Carlisle, Cumbria, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

Job Title: IT Support Technician

Company: Maglona House

Job Overview: Are you passionate about troubleshooting and fixing complex IT issues? Keen on advancing your career in IT at the NHS? If so, we're looking for an IT Support Technician to join our team in Maglona House, where you'll be part of a group implementing technologies for transformation and innovation in clinical and non-clinical settings across North and West Cumbria.

Main Responsibilities:

  • Provide support for various hardware and software solutions, such as desktop workstations, laptops, mobile devices, printers, and telephony systems.
  • Demonstrate expertise in Active Directory, SCCM, and resolving complex IT issues related to Microsoft Windows.
  • Engage in Mobile Device Management solutions (experience is a plus).
  • Build relationships with users and manage hardware and software issues efficiently.
  • Communicate effectively in various forms and prioritize workload effectively.
  • Participate in out-of-hours support if needed.

About the Company:

At North Cumbria Integrated Care (NCIC), we are dedicated to providing exceptional healthcare services in the region. We aim to excel in offering rural and remote healthcare, delivering community and acute services throughout the county.

Our core principles revolve around safe, high-quality care, with a strong focus on inclusivity, diversity, sustainability, and creating a positive work environment.

Additional Information:

  • Applicants needing Health and Care Visa or Skilled Worker Visa should verify their eligibility due to recent UK immigration policy changes.
  • Disability Confident Scheme or Armed Forces Covenant applicants meeting essential criteria are guaranteed an interview.
  • Relocation support may be provided for certain roles.
  • Document evidence of meeting essential criteria.
  • Post may close earlier if sufficient responses are received.

Selection Process:

Candidates shortlisted for interviews will be notified via email to schedule an interview time within 2 weeks of the closing date.

If using a Hotmail account or strict firewall settings, ensure to check Junk Mail regularly.


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