Service Advisor

6 days ago


Loughborough, Leicestershire, United Kingdom Listers Full time

Job Position: Service Advisor at Volkswagen Dealership

We are currently looking for a Service Advisor to be part of our Volkswagen Dealership team in Loughborough. Join us in a full-time position, working Monday to Friday from 8am to 6pm and rotational Saturdays from 8:30am to 1pm.

Your Role:

  • Booking customer vehicles for maintenance and repairs, coordinating with the workshop team for scheduling.
  • Welcoming customers, ensuring a smooth service experience from drop-off to vehicle handover.
  • Keeping customers updated on vehicle progress, authorizing additional work, and performing follow-up calls.
  • Collaborating with the Workshop, Parts, and Sales departments to meet deadlines for customer vehicles.

About You:

  • Passion for delivering top-notch customer service with the ability to build rapport quickly.
  • Well-presented with a drive to succeed.
  • Prior experience in customer service roles, preferably meeting targets for customer satisfaction and sales.

What You'll Get:

  • 25 days holiday plus bank holidays.
  • Company Pension.
  • Wellness Programme.
  • Sick Pay.
  • Group life insurance.
  • Car servicing discount.

Why Choose Us:

Established in 1979, Listers Group is a leading family-owned motor retailer in the UK, known for representing prestigious car brands. With over two and a half thousand employees, we attribute our success to our exceptional team. We offer growth opportunities across various sectors, making Listers an ideal choice for a career in the motor trade industry.



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