Patient Pathway Tracker

2 weeks ago

Cumbernauld, North Lanarkshire, United Kingdom NHS Scotland Full time

Please note this is a part time post and the salary for this position will be pro-rata.
***we have an opportunity to be a patient pathway tracker you will be Working closely with all members of MDT and associated clerical staff, the post holder will be responsible for ensuring the timely and planned movement of cancer and suspected cancer patients through their journey from referral onwards. They will coordinate and monitor the investigation and treatment journey for urgent patients ensuring delays are pre-empted and resolved to enable the patients to receive treatment in line with national targets. The role requires a developed understanding of patient administrative processes and the post holder is required to have developed skills, initiative and ability to seek resolutions and resolve problems. The post holder is responsible for prioritising and scheduling their own workload within the agreed parameters of the role. The post holder will negotiate with clinical staff within the divisional team or teams and have regular and open means of communication with the Directorate Support Manager and the relevant service managers to identify and highlight any potential problems relating to the patient's investigation, test result or treatment. This is essential to minimise and eliminate any delays to the patient journey and to contribute to continual improvement of service.

KNOWLEDGE, TRAINING AND/OR EXPERIENCE REQUIRED TO DO THE JOB

  • HND Business Administration or equivalent experience
  • Minimum 3 years of administration experience within a hospital setting
  • Proficient in the use of Software systems
  • Advanced keyboard skills
  • Excellent Organisational and communication skills
  • Track record of ability to prioritise and problemsolve.
'In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another.

  • Care experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children's setting/secure unit.'


Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

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