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Lead Product Owner

4 months ago

London, Greater London, United Kingdom Metro Bank PLC Full time

Team Products

Location Holborn Office

County Central London

Ref # 21090

Closing Date 19-Apr-2024


We have been awarded the "Most Loved Workplace" At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included.

We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.


What you will do:

  • You'll be playing a Leadership role within the Product function coaching a team of Product owners through mentoring, line management and supporting other colleagues who work closely with your team
  • You'll be collaborating closely with both the 1st and 2nd lines of defence,, ensuring that our roadmap is clear and transparent. Regular presentations to senior stakeholders will be a key part of your responsibilities, emphasizing the importance of clarity and accountability in our ongoing efforts to combat financial crime
  • You play a strategic role in deriving initiatives that meet the goals of the Bank, and responsible for building long term road maps and setting the vision and scope for the most complex projects and greenfield products for the Bank
  • Alongside your role with the feature team, you will also be working on strategic projects helping shape the platforms and journeys used by FANS and end users like channel strategy
  • You drive a culture of building AMAZEING customer centric journeys which are guided by data you set the standards with Product Owners for how we assess our products and have a comprehensive understanding of what makes customers FANS
  • You promote the use of segmentation analysis, AB testing, Behavioural development within the team and share/mentor best learnings with Product Owners and Associates
  • You promote a culture of continuous improvements and drive a rapid pace of delivery through Beta launches, iteration by using Test and Learn
  • Understand and able to communicate the strategy and commercial goals of the bank to senior stakeholders, and clearly demonstrate how your roadmap(s) delivers ongoing value
  • Defining, prioritising, and sequencing a portfolio of user stories working with crossfunctional feature teams
  • Driving the consistency, format and cadence for stakeholder management and communication
  • Your Product Owners align to your documentation and meeting structures
  • Building a roadmap for the short, medium and longer term (612 month, 12 years and 3+ years)
  • Ensuring operational blueprints, workflows and documentation are up to date on our internal communications platforms you will have clear evidence of change controls for internal/external audits
  • Promoting agile methodologies and continuous improvements through the product lifecycle
  • Presenting regular research and have a deep awareness of market trends in the industry you are constantly looking for opportunities to provide real innovation GAME CHANGING ideas into the hands of FANS
  • Work really closely with the UXUI teams and CX bringing these functions into the ideation process from the start
And... we are a bank so risk is a part of everything we do.

We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.


What you will need:

  • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
  • You'll be an experienced Financial Crime Product Owner. This role represents an exciting chance for applicants with a background in FinCrime to contribute to our mission of safeguarding the bank
  • You will bring a solid history of working with crossfunctional teams to craft and implement FinCrime strategies whilst delivering products that prioritise the user experience.
  • To be passionate for staying ahead of emerging threats and navigating the evolving regulatory environment is what sets you apart.
  • Experienced in developing comprehensive strategies to combat areas such as Money Laundering, Fraud, Bribery and Corruption, Sanctions and Terrorist Financing. You have strong analytical skills (and an innovative approach which enables you to devise robust controls to prevent financial crime
  • You have a proven track record of designing strategic plans and roadmaps for anti
- financial crime, demonstrating a commitment to meeting deadlines and maintaining transparency in deliverables.

  • Is able to take on a Leadership role in training up, managing and mentoring Product Owners,
  • Experience in building roadmap(s) by conducting data reviews to understand customer needs alongside market insights
  • Has proven experience delivering complex and larger programs crossing multiple feature teams and value streams in an agile methodology
  • Comprehensive knowledge of technology including building APIs, UI journeys and innovations including distributed serv