Customer Service Representative

1 week ago


Milton Keynes, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time

Customer Service Representative at XYZ Company


Our client seeks a Customer Service Representative to assist Account Managers and provide guidance on services to boost sales targets.


Key Responsibilities:
  • Ensure smooth onboarding of new clients.
  • Execute targeted marketing campaigns.
  • Keep updated on all services to offer informed advice.
  • Maintain system accuracy.
  • Collaborate with internal teams in the UK and US.
  • Handle inquiries effectively.
  • Generate production proofs to meet requirements.
  • Aid customers when needed.
  • Assist with client reporting.
  • Drive sales growth through efficient order management and client communication.
  • Attend meetings with Account Managers and provide client system training.

Requirements:
  • Customer-focused mindset.
  • Strong attention to detail.
  • Excellent organizational and multitasking abilities.
  • Proficient in IT.
  • Good numeracy and literacy skills.
  • Strong problem-solving skills.
  • Collaborative and positive team player.
  • Adaptability to dynamic environments.
  • Experience in B2B customer support.
  • Proven track record in fast-paced settings.

We receive a high volume of applications and aim to respond within 72 hours if your profile matches our requirements.



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