Customer Care Assistant

1 week ago


Kings Hill, Kent, United Kingdom National Business Communications Full time

Job Title:
Customer Care Assistant

Hey there We're a connectivity supplier, providing cutting-edge phone systems to businesses. We're all about making communication easy and seamless for businesses.

We're looking for a Customer Care Assistant to join our team and help us deliver top-notch service to our clients.

As part of our Customer Care team, you'll be the superstar of our customer service team. You'll use your excellent communication skills to ensure our clients are happy and satisfied with our services. You'll be a pro at providing support and finding solutions for our clients.


We're not your typical boring office - We believe in working hard and playing hard, and we're always looking for new ways to make our work environment even more awesome.

And did we forget to mention that we provide a free lunch for the entire business to enjoy, once a month.


Here's what you'll be doing as our Customer Care Assistant:

  • Managing client accounts and making sure they're set up and maintained correctly.
  • Working with our technical team to troubleshoot and resolve any issues our clients may have.
  • Identifying areas for improvement and making suggestions to our product and development teams.
  • Staying uptodate with the latest industry trends and sharing your knowledge with the team.
  • Identifying opportunities to upsell products from our extensive product portfolio to existing customers.

Here's what we're looking for in our Customer Care Assistant:

  • You've got at least 2 years of experience in customer service, and you're a real pro at it.
  • You're a great communicator and you know how to build relationships with people.
  • You're not afraid to take risks and try new things.
  • You're a team player, but you're also pretty damn good at working independently.
  • You love having fun at work and you're always looking for new ways to make things more exciting.
We offer a competitive salary and benefits package, and of course, a super fun work environment.

If you're ready to join our team as one of our Customer Care Assistant's, we want to hear from you Send us your CV and a cover letter telling us why you're the perfect fit for the job.

Let's make our clients happy together

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