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Technical Support Officer
3 months ago
We are currently looking for a Technical Support Officer to support our Highways Asset Incident Manager. You will work closely with the Highways Asset Incident Manager, providing key administrative support to the Council's response to dangerous structures abutting the highway, and other significant events such as geotechnical incidents. The post holder will provide support in managing and maintaining technical records, scheme documentation, electronic filing systems and communications with the various associated teams – this will include Local Authority Building Control, Cornwall Council Client Officers, and a variety of Cormac employees amongst other stakeholders. The role will be a key link in ensuring relevant processes are followed and that the Highways Asset Incident Manager is suitably supported.
Duties for this position include:
Provide prompt, proactive administration support. Monitor, review and improve processes and systems. Maintain and manage electronic records. Assist the preparation of technical documents and legal notices. Maintain confidentiality of information acquired.To find out more about the role please take a look at the
About you
We are looking for you to bring:
Good standard of education with a minimum of GCSE's including Maths and English (grade C / ) Previous experience of working in a business/financial office environment. Demonstrates sufficient analytical and interpretive skills to deal with complaints, financial information, keep accurate detailed records, maintain and follow set processes/procedures, and maintain detailed spreadsheets, draft letters/notices/standard communications. Competent in the use of Microsoft Office including Word, Excel and Outlook. Competent at maintaining security and confidentiality and can demonstrate a good understanding of the principles and practice of data protection.Our Offer to you
Salary: £, - £,
Working Hours:
Contract Type: Permanent
Base: Western Group Centre, Radnor Road, Scorrier, TR EH
Closing Date: Midnight Friday th July
Working with us you will have an employee benefits package that includes:
Generous pension scheme with employer contribution Employee discount scheme and wellbeing events Holiday starting at days and increasing to with service (pro-rata if part-time) with option to purchase additional , plus bank holidays Cycle to Work scheme Flexible working hours & home working options Investment and support in your continuous training and development Opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion and Mental Health First AiderSafeguarding
We are committed to safeguarding the welfare of all our service users, clients and customers. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role.
