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Administrative Support Officer

2 months ago

Redruth, Cornwall, United Kingdom Cornwall Partnership NHS Foundation Trust Full time
{"Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Officer to join our Community Assessment and Treatment Unit team at Cornwall Partnership NHS Foundation Trust.

As an Administrative Support Officer, you will provide comprehensive administrative support to our busy team, ensuring a professional approach to all work assigned.

Key Responsibilities:

* Provide high-quality administrative support to the team, including data entry, document preparation, and filing
* Ensure accurate and timely completion of administrative tasks, including reports and correspondence
* Maintain accurate records and databases, ensuring confidentiality and data protection
* Provide excellent customer service to patients, families, and healthcare professionals

Requirements:

* Good basic education, including English GCSE or equivalent
* RSA II Typing / NVQ Level 2 or equivalent
* Administration experience within a busy office environment
* Proven use of Microsoft Office (Word, Excel, PowerPoint)
* Experience in the use of email and internet
* Strong communication and interpersonal skills with the ability to work with people

What We Offer:

* A competitive salary and benefits package
* Opportunities for career development and professional growth
* A supportive and collaborative work environment
* The chance to make a real difference in the lives of our patients and communities

If you are a motivated and organized individual with excellent administrative skills, we encourage you to apply for this exciting opportunity.

Please note that this is a full-time post, working hours per week. Please note that this is a 7-day service and there will be a requirement to cover early shift, late shift, weekends, and bank holidays.

Main Duties of the Job

* To provide comprehensive and high-quality support in the day-to-day administrative duties for our busy CATU.
* To ensure a professional approach to all work assigned in a busy and challenging environment.

About Us

We are an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organization and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Job Responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

* Education

\tEssential

\t* Good basic education, including English GCSE or equivalent
\t* RSA II Typing / NVQ Level 2 or equivalent

\tExperience

\tEssential

\t* Administration experience within a busy office environment
\t* Proven use of Microsoft Office (Word, Excel, PowerPoint)
\t* Experience in the use of email and internet
\t* Strong communication and interpersonal skills with the ability to work with people

\tDesirable

\t* Knowledge and experience of using bespoke systems and electronic diary management
\t* Previous NHS experience

\tKnowledge and Abilities

\tEssential

\t* Good written and verbal communication skills
\t* Ability to work on own initiative and problem solve