Onboarding Assistant

2 weeks ago


Northampton, Northamptonshire, United Kingdom Synergy Retail Support Full time

Summary:

To support the growth of our business an excellent opportunity has arisen for a new position of Onboarding Assistant.

Ideally, you will have experience in a similar role.

You will be responsible for onboarding projects, integration updates, and courier relationships.

Key Accountabilities:

  • Attend meetings with the Sales Team on discovery calls for potential clients.
  • Use internal WMS to generate datadriven reports.
  • Build relationships with potential clients and support the Onboarding Manager on new client implementation.
  • Collaborate and engage with internal teams (Sales, IT, Operation/Accounts) and ensure projects are delivered in a timely manner.
  • Attend meetings with existing clients when system changes or upgrades are required, understand project needs and provide support.
  • Build relationships with thirdparties and courier account managers.
  • Provide rate cards to the sales team.
  • Understand the requirements needed to export goods in EU and rest of the world.
  • Maintain uptodate cards for UK/EU/ROW markets.
  • Support Onboarding Manager on new courier implementation.
  • Check and validate courier's ''cost vs charge''.

About you:

- **Must be able to communicate at all levels and provide ongoing support.

- Have an understanding of WMS - JDA knowledge.

  • Dynamic, friendly and have a positive, cando attitude.
  • Open to challenges.
  • Eager to learn.
  • Computer literate (good knowledge and understanding of Microsoft Office programmes).

- Have excellent time keeping skills and know how to prioritise work load.

Salary:
£26,000.00 per year

Benefits:

  • Company pension
  • Life insurance
  • Onsite parking
  • Private medical insurance

Schedule:

  • 8 hour shift

COVID-19 considerations:
Hand sanitiser & perspex screens on every desk
Daily temperature checks

Ability to commute/relocate:

  • Northampton NN3: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Do you have previous experience of working in a similar type of role?

Work authorisation:

  • United Kingdom (preferred)

Work Location:
In person

Application deadline: 20/04/2023
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