Customer Service

2 weeks ago


Newbury, West Berkshire, United Kingdom Adecco Full time
A Fantastic

temporary position has become available working for a global company based in Newbury. Our client is seeking someone to join their team on an initial 6 month contract with the possibility of extending, starting immediately paying an hourly rate of £13.50 an hour.


Initially working Monday to Friday 9am to 5pm - office based however after completing training this role would move to a hybrid working pattern of 2 days at home, 3 days in the office and working hours rotate weekly**: 8.30am-4.30pm, 9am-5pm or 9.30am-5.

30pm

  • Being able to prioritise more/less critical activities and tasks; adjusts priorities
  • Ensuring actions, decisions, and priorities reflect the commitment to the mission and strategy of the company
  • Understanding how decisions impact customers/markets
  • Be a specialist in departmental processes updating and notifying of any required changes to Work Instructions
  • Be an active, inspirational role model of the company Service Commitments
  • Follow through on commitments, demonstrating consistency between words and actions
  • Support and help drive team engagement
  • Accepting feedback openly, modifying behaviours to achieve results
  • Working collaboratively across functions and divisions to achieve goals; for both internal and external teams.
  • Accept feedback openly, and demonstrate changes because of the feedback through use of personal development plan
  • Assist with the induction of new starters.

Benefits

  • Offering a pay rate of £13 £14 an hour
  • Holiday entitlement: 29 days before with an uplift to 34 after 12 weeks has been completed. (this includes the extra bank holiday for 2023)
  • Hybrid working available with this role mixture of office and home working
  • Onsite parking
  • Annual Bonus Scheme
  • Perks at work discount vouchers and points to spend
  • Various support programs with 24/7 helpline
  • Eye care vouchers
  • Competitive pension scheme
If the above role is of interest, please contact Ella Upton or Sophie Lawrence to find out more information today

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Sophie Lawrence

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