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Customer Service Advisor

3 months ago

Newbury, West Berkshire, United Kingdom Specsavers Newbury Full time

Company description
Largest Optical Retailer in the UK

Job description
A customer facing role that requires excellent people skills.

Our advisors assist customers by providing expert optical advice on our fashionable range of frames and the customers eye care needs.

Optical training is provided in store, so experience in optics is not essential

Requirements for the role:

  • Experience of a customer facing role in the retail sector
  • A high standard of spoken and written English
  • A high level of interpersonal skills with the ability to build working relationships with a wide range of people
  • Effective communication skills, both written and verbal
  • Strong customer service focus
  • Organisation skills
Full time hours: 37.5 per week, including weekends and Bank Holidays. Salary based on experience. Working between our 2 Sites in Newbury, Northbrook Street & Hectors Way (Sainsburys site)

Work remotely

  • No

Job Types:
Full-time, Permanent

Pay:
From £17,500.00 per year

Benefits:

  • Employee discount
  • Store discount

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Work Location:
In person