Operational Readiness Lead

1 week ago


Glasgow, Glasgow City, United Kingdom Barclays Full time

Operational Readiness Lead

Glasgow
As a Barclays Operational Readiness Lead you will be responsible for ensuring transformation activity across Global Payments lands safely. Within this role you will take the lead to evolve the existing governance model, oversight and support model.

Communication will be key to this role where you will deal with a wide range of stakeholders globally across Operations, Technology and Product to give progress updates, share your views and escalate any emerging risks.


Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us.

We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.


Working Flexibly

What will you be doing?

  • Leading operational readiness for all functional changes in your area of accountability, ensuring service stability with no unplanned operational impact experienced post change
  • Being in charge of line management of Operational readiness resources, management of workloads, driving development and leading by example as a change professional
  • Coordinating operational requirements across Global Payments for various projects and ensure change standards have been met through the lifecycle of the project
  • Being responsible for ensuring operations interests are represented in technology led change programs
  • Engaging with all levels up to MD level across the group
  • Coaching individuals
  • Making decisions that determine technical approaches and strategies for Global Payment Services
  • Attending regular team meetings to provide continuous feedback on projects coming up

What we're looking for:

  • Payment expert with an interest in transformation
  • Proven experience of operating a mature control environment and embedding risk culture
  • Excellent storytelling and presentation skills, ability to translate often ambiguous and complex problems from technical language to nontechnical audiences
  • Solid leadership skills with proven experience of people management

Skills that will help you in the role:

  • Experience of integration of transformation in an operational environment

Where will you be working?
Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential.

Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists.

A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.

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