![Marriott International, Inc](https://media.trabajo.org/img/noimg.jpg)
Front Office Associate
2 weeks ago
Job Number
Job Category Rooms & Guest Services Operations
Location London Marriott Hotel Twickenham, 198 Whitton Road, Twickenham, United Kingdom, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
***Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak using clear and professional language; answer telephones using appropriate etiquette.Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.
-
Front Office Associate
4 weeks ago
Twickenham, United Kingdom Marriott International, Inc Full time**Job Number** 23223521 **Job Category** Rooms & Guest Services Operations **Location** London Marriott Hotel Twickenham, 198 Whitton Road, Twickenham, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...
-
Front Office Associate
4 weeks ago
Twickenham, United Kingdom Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation London Marriott Hotel Twickenham, 198 Whitton Road, Twickenham, England, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure...
-
Front Office Associate
1 month ago
Twickenham, United Kingdom Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation London Marriott Hotel Twickenham, 198 Whitton Road, Twickenham, England, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure...
-
Front Office Associate
3 weeks ago
Twickenham, United Kingdom Marriott International, Inc Full time**Job Number** 23013739 **Job Category** Rooms & Guest Services Operations **Location** London Marriott Hotel Twickenham, 198 Whitton Road, Twickenham, United Kingdom, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...
-
Front Office Assistant
1 month ago
Twickenham, United Kingdom Aimbridge Hospitality Full timeWho are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between. What is in it for you? As part of the Aimbridge team, you will...
-
Front Office Assistant
4 weeks ago
Twickenham, United Kingdom Aimbridge Hospitality Full timeWho are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between. What is in it for you? As part of the Aimbridge team, you will...
-
Front Office Assistant
2 weeks ago
Twickenham, United Kingdom Aimbridge Hospitality EMEA Full time**Job Ref**:INT20340 **Branch**:London Twickenham Stadium Hotel **Location**:London Twickenham Stadium Hotel, Twickenham **Salary/Benefits**:£11.94 **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:16/04/2024 **Closing date**:18/05/2024 **Who are we?** Aimbridge Hospitality EMEA are a division of the global...
-
Front of House
4 weeks ago
Twickenham, United Kingdom Nuffield Health Full timeHEAD OFFICE Front of House - Full Time Front of House Team Member / Receptionist Twickenham | Front of House | Permanent | part time £10.04 per hour depending on experience 24 hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What...
-
Front of House
4 weeks ago
Twickenham, United Kingdom Nuffield Health Full timeHEAD OFFICE Front of House - Full Time Front of House Team Member / Receptionist Twickenham | Front of House | Permanent | part time £10.04 per hour depending on experience 24 hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What...
-
Front Office Supervisor
2 weeks ago
Twickenham, United Kingdom Marriott International, Inc Full time**Job Number** 24017305 **Job Category** Rooms & Guest Services Operations **Location** London Marriott Hotel Twickenham, 198 Whitton Road, Twickenham, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...
-
Front House Receptionist
2 weeks ago
Twickenham, United Kingdom Reed Full timeWe are thrilled to offer you a unique chance to become a part of NHS Blood and Transplant (NHSBT) as Team Assistants, specifically in the role of Front House Receptionists. In collaboration with NHSBT, Reed is on the lookout for gifted individuals like yourself to join their team in Twickenham. If you possess outstanding interpersonal skills, a dedication...
-
Front of House Team Member
2 weeks ago
Twickenham, United Kingdom Nuffield Health Full timeHEAD OFFICE Front of House Team Member **Front of House Team Member** **Nuffield Health Twickenham Fitness and Wellbeing Club | Reception | Permanent | Part Time** **£25,480 pro rata** **16 hours per week** Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the...
-
Front of House Team Member
4 weeks ago
Twickenham, United Kingdom Nuffield Health Full timeHEAD OFFICE Front of House Team Member / Receptionist **Front of House Team Member / Receptionist** **Nuffield Health Twickenham FWC | Reception | Permanent | Part Time** **£23,212.80 per annum (pro rata)** **16 Hours per week (2 days)** Making a great first impression is really important. That’s why we need the right person to join us and help greet...
-
Marketing Assistant
3 weeks ago
Twickenham, United Kingdom Office Angels Full time**Marketing Assistant** - Do you have a basic understanding of Marketing?_ - Do you have a hunger to learn?_ **£25k to £27k plus generous bonus, 25 days holiday, fun & relaxed atmosphere plus full training!** **Twickenham Town Centre, hybrid working** **Required: Full-Time, 9am to 5.30pm (flexible)** **Start date: Asap** **Overview**: A rare...
-
Box Office
2 weeks ago
Twickenham, United Kingdom St Mary's University Full timeThis is an exciting opportunity for you to join our small and dedicated team.Reporting to and working with the Venue Manager, you will be the first point of contact for customers. This will mean being mainly based at the front reception desk in the venue, answering telephone enquiries and dealing with box office and hiring enquiries, supporting other team...
-
Security Officer
4 weeks ago
Twickenham, United Kingdom Ward Security Ltd Full time**If you are looking for a new challenge and work in the security industry, then we would love to hear from you. So now is the time to take your next career move and join Ward Security.** **We are interested to hear from SIA Licensed Security Officers, CCTV Operators, Keyholders, Mobile Response Officers, Dog Handlers, Control Room Operatives, Front of...
-
Security Officer
4 weeks ago
Twickenham, United Kingdom Ward Security Ltd Full time**If you are looking for a new challenge and work in the security industry, then we would love to hear from you. So now is the time to take your next career move and join Ward Security.** **We are interested to hear from SIA Licensed Security Officers, CCTV Operators, Keyholders, Mobile Response Officers, Dog Handlers, Control Room Operatives, Front of...
-
Box Office
3 weeks ago
Twickenham, United Kingdom St Mary's University Full timeThis is an exciting opportunity for you to join our small and dedicated team. Reporting to and working with the Venue Manager, you will be the first point of contact for customers. This will mean being mainly based at the front reception desk in the venue, answering telephone enquiries and dealing with box office and hiring enquiries, supporting other team...
-
Security Officer
3 weeks ago
Twickenham, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full timeBardWood Support Services are now recruiting for Security Officers on behalf of our client Ward. If you are looking for a new challenge and have a valid SIA badge, then we would love to hear from you. Never has there been a better time to join Ward, Ward is a reputable Security company who provide Security Services to a wealth of prestigious...
-
Associate (trainee)
1 week ago
Twickenham, United Kingdom Amdas Recruitment Ltd Full timeExciting Career Opportunity in Market Intelligence Salary is to £38k Hybrid| 3 days|2WFH Are you a recent postgraduate looking to kickstart your career in market intelligence? Join a dynamic team as an Associate, where you'll dive into international primary and secondary research, including surveys, executive interviews, data analysis, and report writing....