Team Admin Assistant

2 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Western Power Distribution Full time
Job Introduction
An opportunity has arisen for a Team Admin Assistant working in our Stoke depot.

Accountable to the Team Manager the Team Admin Assistant provides administrative assistance and co-ordination to a Network Services team.

You will be an effective team player who is able and willing to support all team members on a daily basis with office support and general administration.


If you are offered a position, you will be required to successfully complete a basic DBS check that shows any unspent convictions or conditional cautions.


As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture.

We anonymise all jobs in our recruitment system, so we can eliminate unconscious bias and be a workplace that reflects the community we serve.

Hiring managers only have access to necessary information after shortlisting has taken place and before interview so they can prepare.

Main Responsibilities

  • Print utility plans as requested.
  • Assist the Planner to request & obtain information for customer set ups for various connections agreements.
  • Land registry searches as requested by Wayleaves specialist or planner for noncomplex sites (Gather information only).
  • Raise MPANs from proforma and print delivery files/ work packs from IT systems
  • General filing/ archiving of files, scanning and raising & requesting of invoices.
  • Update systems with connectivity issues.
  • Assist Technician with material orders.
  • Good understanding of business process & statutory requirements.
  • Strong interpersonal, literacy & numeracy skills.
  • An enthusiastic team player, as well as being able to work independently and show initiative.
  • Excellent organisational, communication and customer service skills.
  • Experienced in using a range of IT systems, with the ability to adapt to new systems and processes quickly.
About The Company

If this is your opportunity to join us, you'll find we offer a supportive, rewarding and friendly working environment where you'll be empowered to build a career.

Along the way, you'll be invested in, be enabled by the latest technology and find that we're always interested in evolving our systems and processes so that we get even better, every day.


You will receive a generous annual leave entitlement on joining, starting at 26 days rising to 28 days following 10 years' service, plus 8 bank holidays.

In addition, you will be able to access support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services.

Additional Application Information
About Us
National Grid Electricity Distribution is the new name for Western Power Distribution. This is a very exciting time to be part of the largest UK electricity transmission and distribution business. We've changed our name, but our people and focus on providing great service to customers remains unchanged.

We connect 8 million customers across the Midlands, South West England and South Wales and serve a population of over 18 million people.

We do this whilst maintaining safety, reliability and excellent customer service.

National Grid employs over 29,000 people worldwide.

Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources which are renewable, low carbon, and improve efficiency to meet demand.

We are an equal opportunities employer. Our desire is to bring in more employees from diverse backgrounds to build further on our inclusive culture.

We value and celebrate individual difference and we believe that an inclusive culture will help the business grow as a positive, strong and innovative company.



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