Cctv & 24-hour Control Centre Operator

1 week ago


SouthendonSea, Southend-on-Sea, United Kingdom Southend-on-Sea Borough Council Full time

CONTRACT TYPE

Permanent

CLOSING DATE

10-Feb-2023

SALARY

£22,777
Your new organisation

Southend-on-Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community.

We employ around 1,800 staff who are working alongside our partners and local communities to deliver the Southend 2050 ambition and make lives better for the people of Southend.

Southend itself is a vibrant place to live and work, offering coastal living alongside excellent and fast transport links into London.


Working for Southend-on-Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovative environment.

As a Unitary Authority we are responsible for all local government functions ranging from regulatory services, transport, public health and parks through to planning, social services, community safety and education, so we offer a wide range of career opportunities.

The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.

Your new role

We are looking for a CCTV Operator to join the Public Protection Service on full time and permanent contract.

As a CCTV operator, you will ensure that the Council's Public Space CCTV Surveillance System is operated in accordance with the Councils Code of Practice and other Control Room procedures that adhere to Information Commissioners Office and the Surveillance Camera Commissioner and in respect of relevant legislation including the
Regulatory Investigatory Powers Act 2000:
(RIPA). You will assist the Council in meeting its obligations under the
Crime and Disorder Act 1998.


You will operate professionally as an individual and as a team member for the benefit of the customer for the Council's 'Out of Hours Emergency Telephone Response Service'.

You will need to be fully aware of all relevant council procedures that pertains to Out of Hours services.

You will ensure compliance with the health and safety and all other appropriate legislation in the execution of all tasks undertaken in the course of fulfilling the duties of the post.

What you'll need to succeed

Previous experience of working in a similar role in another local authority would be highly advantageous but not essential.

To be successful in this role, excellent communication skills are vital as you will be liaising with a variety of stakeholders.

Good IT skills, particularly in respect to MS Office, Windows are also essential for this role.

You will need to demonstrate your skills in relation to the duties and responsibilities assigned to a Control Centre Operator and an 'Out of Hours' Customer Service Operator.


To be successful in this role, you need to be able to work effectively with individuals, teams, clients, customers and staff, supporting others and showing clear personal values in line with those of the organisation is essential for the role.


Public Space Surveillance CCTV Operator Licence / BTEC Level 2 in Public Space Surveillance would be advantageous.

What you'll get in return


If you join the Council, you will enjoy a range of benefits including flexible working, salary sacrifice schemes,
24 days holiday -
pro rata (excluding bank holidays) and excellent training and development opportunities.


You will also get a 10%-night allowance monthly plus the annual salary. A full list of benefits provided by Southend-On-Sea City Council can be found on the Jobs at the council web page under the "Why Work for us Tab".

What you need to do now


Southend-on-Sea City Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

All applicants for this role will require an enhanced DBS check.

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