Customer Service Advisor

2 weeks ago


Dunfermline, Fife, United Kingdom John Clark Motor Group Full time

Customer Service Advisor

Based - Our new offices in Dunfermline

Monday - Friday 38 hour week with coverage between 8.30 am and 5.30 pm


Are you _enthusiastic, confident and _self-motivated? This could be the opportunity for you John Clark Motor Group are seeking a professional Customer Service Advisor.

This is an excellent opportunity for an individual who is seeking a move to join a progressive company.

This is not an easy job. There, we said it.


This is a role for someone who is passionate about delivering the highest standard of customer service and go above and beyond for our customers across the board.

You must display a true team ethic a desire to grow and develop within the business.

Customer Service Advisor key job requirements

  • Answer and administer inbound and outbound service calls
  • Book accurate service appointments to our live workshop diaries
  • Advise and upsell any additional work required
  • Arrange customer vehicle collection/deliveries or loan cars
  • Ensure all customer details are input/updated accurately in our Dealer Management Systems
  • Communicate with professional confidence and assurance
  • Deliver the highest levels of service and customer satisfaction

Skills Customer Service Advisor will require

  • Work as part of a fast paced and dynamic team
  • Excellent keyboard and computer skills
  • Excellent communication and organisational skills
  • Be Articulate, confident and be able to convey key information in a concise and professional manner
  • Be able to prioritise their workload,
  • Be punctual

Customer Service Advisor required experience

  • Customer focussed related role
  • Previous experience within the Motor Industry is preferred although not essential
  • Previous experience in a highvolume dealership is preferred although not essential

In return for your hard work and dedication, you have the opportunity to earn an excellent salary, plus lots of fantastic benefits.

  • Preferential rates on vehicle parts purchases and servicing.
  • Industry leading discounted Employee Car Scheme
  • 30 Day Holiday
  • Award winning Inhouse and manufacturer training
  • Cycle to work scheme
  • State of the arts dealership standards
  • High earning potential through commission or bonus
  • Some roles offer company car
  • Life assurance
  • Group contributory pension scheme
  • Careers development opportunities


If this sounds like you and you would love to be part of John Clark Motor Group then please APPLY now with an up to date copy of your CV.

We look forward to hearing from you soon.

  • Dunfermline, Fife, United Kingdom BES - Goole Full time

    Bailey Employment Services are currently recruiting for Customer Service Advisors for Lloyds Banking Group in Dunfermline.Could you help Lloyds Banking Group become the best bank for customers? As one of the UK's leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their...


  • Dunfermline, Fife, United Kingdom Sainsbury's Full time

    Sainsburys Bank - Customer Service Advisor - CardsLocation - RosythStart date - 4th December 2023 or 15th January 2024Why join usJoining our team as a Customer Service Advisor at Sainsbury's offers you an exciting opportunity to make a positive impact on people's lives while building a rewarding career in financial services. Unlike traditional contact...


  • Dunfermline, Fife, United Kingdom Yoke for CWS (AMS) Full time

    Customer Service Advisor - DunfermlineLloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you're making a real difference, this role could be for youWe're searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax and Scottish...


  • Dunfermline, Fife, United Kingdom Lloyds Banking Group Full time

    End DateFriday 29 March 2024Salary RangeAgile Working OptionsHybrid WorkingJob Description SummaryJoin our fantastic Customer Service teamJob Description:JOB TITLE:Customer Service AdvisorSALARY:£24,624LOCATION:DunfermlineHOURS:Full-timeWORKING PATTERN:Early Riser pattern: Start times between 7am and 9am and end times between 3pm and 5pm Maximum of 5 out of...


  • Dunfermline, Fife, United Kingdom Fife Council Full time

    Proposed Interview Date: Week Commencing 17 June 2024Closing Date: Thursday 13 June 2024Contract Type: Temporary for one yearSalary: FC4 £23,633.23 to £25,829.49 Pro-RataWorking Pattern: 36 hours per weekLocation: Based at Bankhead Central, GlenrothesSupporting StatementJob DetailsThis role will sit within the Information Management & Request Team (IMRT),...


  • Dunfermline, Fife, United Kingdom Lloyds Banking Group Full time

    JOB TITLE:Senior Fraud Customer Service AdvisorSALARY:£26,990LOCATION:DunfermlineHOURS:Full-timeWORKING PATTERN: 4-Day Week (Days) pattern:Start times between 8am and 10am and end times between 5.45pm and 7.45pm: Maximum of 4 out of 7 days (based on a Monday-Sunday week)- Maximum of 4 weekend days over a 4 week periodSTART DATE:3rd June 2024About this...

  • Sales Advisor

    1 week ago


    Dunfermline, Fife, United Kingdom Macklin Motors Full time

    Macklin Motors Renault Dunfermline.We are currently looking for a Sales Advisor to come and join our team at Macklin Motors Renault DunfermlineWe are offering an industry leading basic salary of £28,000 plus an OTE of £30,000 and a fixed 40 hour working week across 5 daysWe can be flexible and are open to discussing a range of working patterns that can...

  • Mortgage Advisor

    2 weeks ago


    Dunfermline, Fife, United Kingdom Reed Full time

    Title: Exciting Opportunity as a Mortgage Advisor with an Award-Winning Company in DunfermlineSalary: £30k - £35k + uncapped commission (OTE £60,000 and above)Location: Dunfermline.Are you feeling a bit dissatisfied with the quality of your leads? Would you benefit from dedicated client support?Or perhaps you're currently in the banking sector and eager...

  • Sales Advisor

    2 weeks ago


    Dunfermline, Fife, United Kingdom Avant Homes Full time

    With lots of exciting plans in the pipeline, there's never been a better time to join Avant Homes, let us tell you whyAvant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands, with eight regional offices employing over 600 people.We have ambitious growth plans and are looking for...


  • Dunfermline, Fife, United Kingdom Page Personnel Full time

    Currently recruiting a Customer Service Representative for a permanent role Based in Fife (Hybrid) for a Technology BusinessAbout Our Client:Hugely successful technology business Order Management of sales and service requests. Contract Administration/Management. Effective management of Customer complaints and enquiries relating to the service and products....


  • Dunfermline, Fife, United Kingdom Euro Car Parts Limited Full time

    Job Overview:Hours Per Week: 20You will supervise the day to day smooth running of the department, motivate the team to drive performance and ensure all activities are competed on time and in a professional manner. This role will lead, guide and support the team to deliver fantastic customer service to our customers. In addition to this you will support the...


  • Dunfermline, Fife, United Kingdom Asda Express Full time

    Customer Service Assistant - Kirkcaldy, FifeRole: Retail AssistantLocation: Kirkcaldy, KY2 5DSHours: Part-Time Hours Available / PermanentHourly Rate: £11.44Bonus Scheme: Quarterly Bonus IncentiveCompany: Asda ExpressWe are looking for friendly and dedicated Retail Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...


  • Dunfermline, Fife, United Kingdom The Cress Company Full time

    Customer Service RepresentativeThe Cress Company based in Dunfermline is a leading wholesaler of ambient and chilled fine foods. Voted the best distributor by Fine Food Digest readers for the last seven years, we work with some of the finest artisan food producers and independent retailers. Our customers include many award-winning food halls, farm shops and...


  • Dunfermline, Fife, United Kingdom Cashmaster International Full time

    About UsWith offices in the UK, US, Germany, and Hong Kong, Cashmaster International is a global leader in both the manufacturing and sales of Cash Management Technology solutions.Serving many of the world's largest fast food, grocery, hospitality, and retail brands, Cashmaster is currently experiencing double-digit growth as we ramp up sales and...

  • Nurse Advisor

    4 weeks ago


    Dunfermline, Fife, United Kingdom CHASE Full time

    Nurse Advisor - Fife & TaysideOur client is a global leader in the provision of Nutritional products.They have an exciting new opportunity to join a highly experienced and established team of Nurse Advisors across the UK.This role would involve:Working closely with patients who require enteral feeding and ensuring their carers are supported.Covering a...

  • Nurse Advisor

    3 months ago


    Dunfermline, Fife, United Kingdom CHASE Full time

    Nurse Advisor - Fife & TaysideOur client is a global leader in the provision of Nutritional products.They have an exciting new opportunity to join a highly experienced and established team of Nurse Advisors across the UK.This role would involve:Working closely with patients who require enteral feeding and ensuring their carers are supported.Covering a...


  • Dunfermline, Fife, United Kingdom Carlton Clubs (Carlton Bingo) Full time

    One of the largest independent Bingo Operators in Scotland are now looking for a Part Time Customer Service Assistant for our bingo club in Dunfermline.-Experience is preferred but not essential - all training will be provided.We pride ourselves on a fun and diverse environment for both our staff and customers. Our in-house training and development scheme...


  • Dunfermline, Fife, United Kingdom Admiral Slots - Luxury Leisure Full time

    Job Role: Customer Service Assistant, DunfermlineHours per week: 16-30 hours per week - 2 positions availableHourly rate: £11.50 per hourShift pattern: Mixed shift patternsIf working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.Hit the Jackpot on an exciting new career with Admiral Would you like to...


  • Dunfermline, Fife, United Kingdom Page Personnel - UK Full time

    Currently recruiting a Customer Service Administrator for a 6-12 month contract Based in Fife (Hybrid) for a Technology BusinessAbout Our Client:Hugely successful technology business Planning and scheduling of Support activities for Customers. Sales order processing and shipment tracking. Backorder management. Returns processing. Processing incoming and...


  • Dunfermline, Fife, United Kingdom Inglis Veterinary Group Part of IVC Full time

    We are a Veterinary Group with branch surgeries all around Fife, Kinross and Edinburgh, with our main hospital based in Dunfermline, Fife. We have a great team and provide the highest level of veterinary services to clients and their pets.We are currently looking for a weekend Client Care Advisor with a can do attitude, a passion for a high standard of pet...