Project Delivery Assistant
2 weeks ago
Closing Date: 4 July 2023
Issue Date: 6 June 2023
Position Ref:
SH 1064
Location:
Edinburgh. Blended working (home & Edinburgh office). We are open to flexible working locations (within the UK).
Salary:
£21,255 per annum
Energy Saving Trust is an independent organisation working to address the climate emergency.
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use.
We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don't just offer jobs - we offer careers.For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
As well as investing in our mission, we invest in our people and culture.We're committed to creating an engaging, supportive, and inclusive workplace for all and providing opportunities for development, training, and growth.
We also provide a range of benefits such as flexible working, an employee assistance programme, and a wellbeing allowance. Please see our careers page for more information on why Energy Saving Trust is a great place to work.The role
We have an exciting opportunity to join the Service Delivery team, you will be primarily responsible for providing effective customer service and administrative support to a variety of grant & loan programmes we manage on behalf of the Scottish Government and other funders.
What you'll do
- Delivering an effective customer journey, with a strong focus on call quality and customer satisfaction being at the heart of what we do.
- Maintain good administrative systems to ensure that all filing and key documents are kept in accordance with Energy Saving Trust quality procedures.
What you'll bring
- Strong administrative experience demonstrating excellent administrative and numerical skills.
- Excellent customer service skills and customer focus
- Experience of working as a key member of a multiskilled team with an ability to deal effectively with people at different levels of seniority.
We are open to flexible working locations (within the UK) and as standard we offer all contracts on blended (home and office-based) working.
5pm, 4 July 2023. Interviews are intended to be held W/C 19 June and will be ongoing throughout July.
The majority of our people are working from home but have access to our office locations - Edinburgh, London, Cardiff, and Belfast.
**Our commitment to creating a diverse, inclusive, and equitable workplace
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