Clinic Coordinator for Infectious Diseases
2 weeks ago
co-ordination of clerical procedures concerning outpatient clinics in line with National Policy and locally agreed guidelines.
Specifically, the post holder will ensure that departmental systems and
working practices involving the management of outpatients keep pace with
organisational development activities.
Do you have good organisational skills?
Do you process excellent communication skills?
The Infectious Diseases Admin team at UHL are looking for a part time clinic co-ordinator working over 3 days, Monday, Tuesday and Friday at Leicester Royal Infirmary (must be able to work until 6pm on occasion)
This is a varied and interesting role and you will be responsible for the flow of patients through the outpatients department and the preparation of medical notes, booking and cancelling of appointments.
You must possess excellent communication skills, working with deadlines and accurate keyboard skills are essential qualities that we are looking for.
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to doThey are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust: )
See Supporting Documents for a more detailed job description and person specification.
To manage Infectious Diseases clinics from a clerical perspective, liaising with patients, carers and staff of all levels, including medical staff.
To be responsible for the efficient administration of outpatient appointments, from initial referral to patient attendance and finally discharge from clinic where appropriate.
To provide effective clinic management for an agreed number of outpatient clinics for Infectious Diseases.- Ensure high standards of data entry are achieved and sustained across the service, for both paper and electronic recordkeeping
- To make up appropriate hospital notes for patients who are new to the Trust
- To be responsible for the preparation of case notes for Infectious Diseases Outpatient Clinics in line with consultant guidelines and departmental procedures
- To be responsible for transferring clinic case notes to the appropriate destination using the Trust notes tracking system, internal procedures and ensuring any HISS clinics are completed
- To ensure all case notes and patient records are maintained in good order and condition
- Be responsible for implementing national, regional and local initiatives relating to performance targets and comply with the Patient Access & Data Management Policy
- Work closely with the nursing and medical team and be part of the wider administration team, providing crosscover as and when required
- To provide an efficient telephone helpline service to patients, carers/family and health professionals
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