Trainee Multi Disciplinary Advocate

2 weeks ago

Ilford, Greater London, United Kingdom Rethink Mental Illness Full time

We are looking for a passionate Trainee Multi-Disciplinary Advocate to join the team at the Essex Advocacy Service.

  • Appointments will be made at the minimum of the salary band

We believe that everyone should be treated with respect and dignity - and that's why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people - regardless of who they are or their background - to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.


Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements.

An advocate can talk through the situation you're currently in and the options open to you. They can help you decide what you want and then communicate it to people. This is particularly useful if it's difficult to understand things or to speak up and be heard.

How you will make a difference:

  • I provide a high quality, responsive and effective advocacy service in accordance with the service specification, contract and legislative timescales.
  • I ensure that individuals understand and can exercise their rights; supporting people to access information, to understand better what is happening, what is planned, and the options available to them to make better informed decisions and be more involved in their care and support.
  • I act on allocated referrals in accordance with the service standards and engagement protocols, communicating with referrers as required in order to ensure the client's rights under the relevant act are observed.
  • I ensure the client's communication needs have been assessed and where possible communicate with the client to ascertain their wishes and views, thereafter to communicate with individuals and other agencies, representing the clients' views, whilst keeping the client informed of progress of their issue.
  • I represent patients' interests when they are not able to do so themselves, including working within a best interests framework for any eligible patient who lacks the mental capacity to instruct the advocate
  • I keep accurate factual records relating to the service users and their cases, including keeping the case management database uptodate.
Please see further details on our website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do

Don't meet all requirements?
If the role sounds exciting to you but your experience, skills or qualifications don't exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position

Caring for our people.
We offer a wide range of support.

Some of our benefits include:

  • PULSE our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
  • Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments.
  • Taking time for you: we work flexibly you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
  • Planning for the future: We have a contributory pension scheme.
  • Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.

Who are we?
We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information.

Our work supports us in delivering on our mission:
"A better life for everyone severely affected by mental illness."

It is an exciting time to join our growing charity.

We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care.

Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with.

By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services.

One way we ar

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