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Customer Experience Team Member

4 months ago

Manchester, United Kingdom Ambassador Theatre Group Full time

Role:

Front of House

-
Salary:

£ £10.67 per hour

-
Type:

Casual

-
Interview Process:

1 Interview:
Flexible interview slots available

-
Closing Date: at 23:59

-
Location:

Manchester Theatres c/o Palace Theatre, 97 Oxford Street
Manchester
Greater Manchester
M1 6FT

Customer Experience Team Member

  • Are you great with customers, but looking for something a little bit different?_
  • We're looking for customerfocused staff who'd like to work in our exciting, fastpaced and interesting company?_
Are you looking for a workplace which is fun and engaging?

  • We welcome thousands of people through our doors, to enjoy the best in live entertainment. Whether it's a special birthday, a family's first pantomime or just a night out with friends, every visit is important. We work hard to make sure each customer leaves with those unique memories you can only get from a live show and that they want to return again and again_
  • As part of our _
    _Customer Experience Team__, you'll make this happen. The charismatic and welcoming face of the company, you'll offer the highest standards of customer service and care. You'll ensure we meet our financial targets by making customers want to return and by selling products and packages on the night, ranging from traditional programmes and ice creams to exciting new cocktails in our luxury bars._
  • Full of variety, this role is both fun and challenging. You'll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in our unique theatres with an everchanging programme of events._
Shifts are mostly available during weekends and weekday evenings, with occasional weekday matinees.

_ Interviews will be held via Zoo_m.
_Right to Work document(s) must be shown at interview. This is usually your passport._

_ If you are successful at interview stage, you will be required to attend an Assessment and Induction Day on Tuesday 3rd or Thursday 5th October - starting at 11am for approximately 3.5 hours. You will be required to bring your Right to Work document(s) with you at this stage._
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at and


If you'd like to discuss accessibility prior to applying, please review our_ job description_ where you can find our contact details to request a confidential discussion.


Closing Date:

at 23:59