Customer Services Asst
1 week ago
JOB TITLE:
Customer Services Assistant
JOB LOCATION:
Spalding - parking on site
JOB TYPE:
temp but could do perm
JOB DURATION:
3 to 4 months to start off with
JOB HOURS:
Mon to Fri; 9am - 5.30pm with 1 hour for lunch
JOB REQUIREMENTS:
This opportunity is to work as a Customer Services Assistant in an office environment with a renowned growing business in the tech sector. The opening is due to an extended maternity leave within the customer service team, leading to the need for temporary cover.
At the beginning, it's a temporary position, but given the company's expansion, there's potential for a more permanent role if both sides are satisfied with the collaboration.
RESPONSIBILITIES:Your main duties will involve handling incoming calls, responding to webchat inquiries, and addressing emails from a diverse range of customers, both individual and commercial, to assist with their inquiries.
The team operates from the Spalding office full time, so remote work is not considered, and the working hours are Monday to Friday from 9am to 5.30pm with an hour break for lunch.
CRITERIA FOR SUCCESS:The ideal candidate will possess previous call center experience along with excellent communication skills, both written and verbal.
Working through Hays brings additional benefits such as holiday pay, pension contributions, and a user-friendly real-time timesheet system.
The role offers a diverse and engaging work environment, providing the opportunity to interact with individuals from various backgrounds.
Hays EA is part of Hays Specialist Recruitment Limited and serves as an employment agency for permanent and temporary worker placements.-
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