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West Middlesex Hospital Mortuary Support Officer
3 months ago
We are looking for an enthusiastic, flexible and compassionate mortuary support officer to join our team and support the running of the mortuary services at the hospital, to give a first-class service that is focused on caring for the bereaved across our sites and to be able to provide reassurance to families that we will take good care of their loved ones in preparation for their final journey.
If successful you will be responsible for assisting the site Mortuary Manager with the smooth day to day running of the site mortuary, work with patients, their families and carers, clinical staff and external professional agencies, accept deceased persons into the mortuary, correctly documenting their arrival and to release deceased persons into the care of the appointed funeral director, ensuring that all documentation involved in the process is accurately completed.
In the absence of a senior mortuary colleague, take charge of the mortuary, carry out basic day to day activities and ensure the department remains fully operational.
If you have experience working in a mortuary or with bereaved families, an excellent team player and flexible and committed to the highest standards of care for the deceased and the bereaved we would love to hear from you.
The post holder will be responsible for assisting the site Mortuary Manager with the smooth day-to-day running of the site mortuary, to ensure the development and delivery of a sensitive, responsive and high-quality bereavement care service, which requires knowledge of a range of bereavement issues, a high level of empathic communication skills and an understanding of different cultural requirements relating to death and bereavement.
Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.
Both hospitals provide full clinical services, including full maternity, emergency and children's, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.
We're also one of the top trusts to work for - our staff says they're engaged, motivated, and would recommend us as a place to work and receive treatment.
Our Trust has been rated by the Care Quality Commission as 'Good' in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of 'Good'.
Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate.
We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.
ROLES AND RESPONSIBILITIES
OPERATIONAL MANAGEMENT
- To support the delivery of deceased patient care working closely with the site Mortuary Manager to ensure the delivery of high calibre care, with efficient use of facilities, manpower and other resources
- Deputising for the site Mortuary Manager in absence of a senior mortuary member of staff
- Support the site Mortuary Manager in their role promoting the vision and values of the Trust
- To establish and maintain good working relationships with staff within the Trust, the Coroner's Office, funeral directors, Police and members of the public
- Demonstrate knowledge of the Trust's Policies, Procedures and Guidelines actively contributing to their development and revision
- Demonstrate efficient use and utilisation of resources
- Ensure Trust values are embedded within every aspect of the service
- Ensure that the deceased and their families are treated with compassion
- To maintain the safe and dignified reception, storage and release of all deceased patients and their property and valuables, ensuring all documentation is accurate and complete, enabling funeral arrangements to be made without delay
- Prepare deceased for viewing
- Booking the deceased into mortuary checking I.D., measure and recording coffin sizes for funeral directors and recording of any property
- To ensure all documentation relating to the release of the deceased is accurately completed.
- Clean and disinfect any spillages of blood and body fluids in a safe manner in accordance with infection control and cross contamination policies
- Ensure fouled linen is placed in an appropriate linen bags and change linen bags as necessary
- Assist doctors in checking deceased patients for
