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Administration Assistant
3 months ago
Responsible for typing various correspondence on a daily basis from Digital Dictation eg clinic and tele-med letters, appointment reminder letters and general office duties.
2.Arrange patients new and follow up appointments as required using Lorenzo system and liaison with appropriate departments in line with patients needs.
- Receive enquiries from patients and staff, resolving straightforward enquiries and forwarding more complex issues to the most appropriate member of the team. 4. To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.
- A knowledge of excel would be desirable. 6. Knowledge of medical terminology would be advantageous but is not essential.
- To order and requisition stationery in line with the specialty teams needs ensuring that stock levels are regularly maintained and reviewed. 8. To take responsibility for tracking patients notes in the office.
- To participate in appraisals and personal reviews and work to achieve agreed set objectives. 12. To participate in appropriate training and development activities.
- To participate in team, professional and personal development activities and maintain commitment to continuous development and improvement. 14. Be prepared, where operationally viable to provide support to other teams within the Directorate for periods of sickness absence and annual leave.
