Guest Services Team Leader

2 weeks ago


Glasgow, Glasgow City, United Kingdom Portico Full time

Company Description
Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging
Our family is made up of all kinds of people.

We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

We are currently recruiting for a Guest Services Team Leader to oversee our Guest Services team in the Glasgow offices of a client in the financial services industry


The role of the Guest Services Team Leader is to effectively oversee a small team of Guest Services Hosts based at the firms Glasgow offices.

You will be the first point of contact for all team members and will use your excellent coaching skills to create and cultivate a culture of excellence, ensuring the delivery of world class customer service


The role is hands on, with the Team Leader being involved in all aspects of the reception and facilities services that our team provides including desk and meeting room bookings and locker allocation and maintenance.

Therefore, it is essential to have an open minded, adaptable, and flexible approach, in an ever changing and evolving business.

Shifts: 40 hours per week, shifts between 7:30am and 6pm, Mon-Fri

Salary:
£29,000

Qualifications
Experience of setting up and using Audio Visual and IT equipment for meetings and video calls is desirable.

Additional Information
What's in it for you?

  • Competitive holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24hour confidential helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.


  • Glasgow, Glasgow City, United Kingdom Portico Corporate Reception Management Full time

    Job DescriptionWe are currently recruiting for a Reception Team Leader to oversee our Guest Services team in the Glasgow offices of a client in the financial services industryThe role of the Guest Services Team Leader is to effectively oversee a small team of Guest Services Hosts based at the firms Glasgow offices. You will be the first point of contact for...

  • Reception Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Portico Full time

    Company DescriptionPortico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engagingOur family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop...


  • Glasgow, Glasgow City, United Kingdom Rapport Guest Services Full time

    Job IntroductionWe are looking to welcome a high motivated and enthusiastic Corporate Receptionist to the Rapport family in Glasgow.This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building. You will be an integral part of a highly professional team focused on delivering outstanding...


  • Glasgow, Glasgow City, United Kingdom Kimpton Full time

    We are looking for an authentic and driven Restaurant Team Leader (Full-Time) to join us at iasg (Kimpton Blythswood Square Hotel) and embrace your unique, best self to provide our guests with heartfelt human connections At Kimpton Blythswood Square Hotel we want to deliver a ridiculously personal service to all our guests, whether they are relaxing in our...

  • Guest Services Host

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Portico Full time

    Company DescriptionPortico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engagingOur family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop...


  • Glasgow, Glasgow City, United Kingdom Campanile Glasgow SECC-Hydro Hotel Full time

    Assistant Housekeeper Team Leader duties include:Participate in deep cleaningClean in-door / Out-door public areasPrepare room for guests' arrivalCheck the room before guests' arrivalControl the room cleaningControl room defectsManage linen cleaningEnsure guest safetyEnsure correct use and storage of cleaning chemicalsOrganise turn down serviceManage linen...


  • Glasgow, Glasgow City, United Kingdom Rapport Guest Services Full time

    Job IntroductionWe are looking for a Receptionist and Hospitality Assistant to join Rapport and be part of one of our innovative and creative Front of House teams at one of our most prestigious client sites in Glasgow.This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building. You will...


  • Glasgow, Glasgow City, United Kingdom Kimpton Full time

    Kimpton Blythswood Square are looking for a Housekeeping Team Leader to join their 5* team...When you work at Kimpton Blythswood Square, you become part of a special history that's been building for almost two centuries and continues to unfold in style.A landmark hotel in Scotland's most vibrant city, Glasgow's Kimpton Blythswood Square Hotel is celebrated...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Tesco Full time

    About the roleCAFE TEAM LEADERBeing a Team Leader in our Cafes is all about creating a rewarding work environment by given the opportunity to make a difference in someone's day, every day.Never a late night, you can finally have a career in hospitality with the work-life balance you were looking for Because our business is growing, we can offer you job...


  • Glasgow, Glasgow City, United Kingdom Village Hotels - Glasgow - Maintenance Full time

    Maintenance Team LeaderDab hand with a screwdriver and paintbrush? If so, come and join us as a Maintenance Team Leader and ensure our hotels and leisure clubs are always in tip top condition and in good working order. One of the most varied roles in the hotel, you will be a jack of all trades AND a master of all. You will be on hand to jump in and fix...


  • Glasgow, Glasgow City, United Kingdom Serco Plc Full time

    Guest Experience Support HostBase location: Within 60 minutes of Edinburgh or GlasgowPermanent, Full Time, 35 Hours per Week,£29, BenefitsKey purposeThis role is critical to delivering a fantastic Onboard service and memorable experience for Caledonian Sleeper Guests.Key Accountabilities Excellent product and service knowledge to enable the delivery of a...


  • Glasgow, Glasgow City, United Kingdom Rapport Guest Services Full time

    Job IntroductionWe are looking for a friendly and professional Corporate Receptionist to join our growing team and be the first point of contact for visitors and staff at one of our Rapport client's offices in Glasgow. You will play a vital role in creating a positive first impression and ensuring the smooth day-to-day operations of the front office. Our...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Cineworld Group Plc Full time

    Team Leader - Glasgow Renfrew Street:LocationGlasgowBusiness Area:Cineworld CinemasJob type:Full Time ContractSalary:£23500 per annum plus location allowanceContact name:Cineworld Renfrew StreetJob ref:052356Published:about 2 hours agoCineworld Glasgow Renfrew StreetCineworld Renfrew Street is the tallest cinema in the world, boasting 18 screens, including...

  • Guest Services

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom SecuriGroup Ltd Full time

    Perform Guest Service, administration, organisational duties efficiently and effectively on behalf of the building in which you are located.Main Duties Maintain a tidy and efficient public facing area, providing a prompt a courteous welcome for visitors, telephone callers and other staff. Handling phone calls and distributing/taking messages as appropriate....

  • Night Team Leader

    4 days ago


    Glasgow, Glasgow City, United Kingdom Village Hotels Full time

    Night Team Leader - GlasgowNight Team LeaderOur hotels never sleep and our first-class customer service never stops. With a busy hotel, a lively Pub and Grill and a buzzing health club we are on the go 24/7. As our Night Team Leader you will play a crucial role in ensuring that your team delivers exceptional service throughout the night. Woking alongside the...


  • Glasgow, Glasgow City, United Kingdom Rapport Guest Services Full time

    Job IntroductionWe are recruiting an Office Coordinator to work as part of the Rapport team based in Glasgow.You will be working in a creative environment; The client helps the world's leading brands transform their customer experiences across the entire customer journey. Through their connected offerings in design, marketing, content and commerce, they...

  • Kitchen Team Leader

    4 weeks ago


    Glasgow, Glasgow City, United Kingdom Village Hotels Full time

    Kitchen Team Leader - GlasgowAs a Kitchen team leader for Village Hotels we are looking for hands-on passionate individuals to provide vital support in delivering brand lead mouth watering dishes to all our customers in the various outlets within our F&B operation. If you're eager to climb the kitchen ladder, we'll support you in every aspect of your role...

  • Team Leader

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom Keane Premier Support Services Full time

    At Keane Premier Support Services, we are looking for a committed and enthusiastic individual to lead our team of Support Workers in the Hamilton area.This is an office-based role working 3 days a week with the potential for occasional support shifts to cover sickness or holidays.The responsibilities of this role include:To effectively and efficiently manage...


  • Glasgow, Glasgow City, United Kingdom Campanile Glasgow SECC-Hydro Hotel Full time

    Assistant Housekeeper duties include:Must have experience in checking rooms, leading a team/supervision.Participate in deep cleaningClean in-door / Out-door public areasPrepare room for guests' arrivalCheck the room before guests' arrivalControl the room cleaningControl room defectsManage linen cleaningEnsure guest safetyEnsure correct use and storage of...


  • Glasgow, Glasgow City, United Kingdom ibis Styles George Square, Glasgow Full time

    JOIN OUR FAMILYAt RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 8 Best Places to Work in Hospitality We are passionate about the...