Assessor - Customer Service and Business Admin

2 weeks ago


London, Greater London, United Kingdom KM Recruitment Full time

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.

Job Title:
Assessor - Customer Service and Business Admin

Location:
London - Home/Field based

Salary:
up to £33,000 (Depending on skills and experience)

Package:
Excellent Holiday Entitlement, Mileage, Pension, + Much More

Type:
Full-time, Permanent

  • Must hold a recognised Assessor award: D32/33, A1, CAVA or TAQA
  • Must have experience of delivering Apprenticeships in Customer Service and Business Admin (Level 3).,
  • Hold a minimum of 3 years occupational competency within Customer Service.
  • Excellent IT skills and confident with online remote delivery.
  • Full, clean driving licence and own vehicle.
  • Must be flexible with travel.

Duties include:

  • Assess and support learners working towards New Apprenticeship Standards in Customer Service and Business Admin Level 3 (plus Team Leading Level 3 and Trade Supplier Level 2 if competent to do so).
  • Deliver training and support to learners undertaking Functional Skills
  • Maths, English and ICT to level
  • Conduct online and face to face observations learners to gather evidence towards their qualifications.
  • Managing your diary efficiently to ensure timely visits and reviews are conducted.
  • Organise and maintain documentation on learners' progress.
  • Support, advise and motivate learners.
  • Overcome barriers to learning and adapt delivery to meet learner's needs.
  • Meet Assessor KPI's in terms of timely visits, quality paperwork and general administration.

Personal Skills:

  • Must be an excellent communicator who is learner and quality focussed.
  • Confident and professional with the ability to inspire and motivate people.

Please note:

Job Types:
Full-time, Permanent

Salary:
Up to £33,000.00 per year

Schedule:

  • Monday to Friday

Work Location:
In person

Reference ID: 9312
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