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Client & Service Delivery Assistant
2 weeks ago
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview.
We empower each woman by giving her the clothes and the confidence she needs to succeed.We are recruiting a Client & Service Delivery Assistant to join our close-knit team.
Based in our centre in Mabgate Mills in central Leeds, this is a key role that will support the smooth running of our service and create a welcoming atmosphere for all clients,volunteers and visitors.
Reporting to the Centre Managers, the Client & Service Delivery Assistant will play a central role in ensuring every client has an outstanding experience and leaves their appointment with the clothes, skills and confidence they needto succeed.
In practice, the Client & Service Delivery Assistant will achieve this by answering the phones in a friendly and professional manner and efficiently booking in clients for appointments, with all data being accurately input into our database.
Theywill also build good working relationships with the volunteer team and keep them updated during the day. You will be an organised and enthusiastic individual, ready to join an organisation where no day is the same. You will have good computer skills and feelcomfortable speaking with people on the phone.If you enjoy working in a collaborative environment, are passionate about supporting women and show strong interest in working for a charity, then this is an ideal opportunity for you.
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Client Services Assistant
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Client Delivery Associate
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Client Services Assistant
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